Lucas Honda of Jacksonville
Jacksonville, FL
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Air bag service I came for the air bag service. Ended up buying a CRV-EX. Everyone was terrific. Extremely happy. They listened to me. Thanks to all. I came for the air bag service. Ended up buying a CRV-EX. Everyone was terrific. Extremely happy. They listened to me. Thanks to all. More
Serivce for oil change and tire rotatiom Great customer service from the service department. Pam was very helpful and very kind. The pricings were fair for what i did and had no complaints. Great customer service from the service department. Pam was very helpful and very kind. The pricings were fair for what i did and had no complaints. More
Outstanding detail once a year I get a complete detail. Those guys did the most amazing job on my car it looked brand new when picked up. once a year I get a complete detail. Those guys did the most amazing job on my car it looked brand new when picked up. More
Lucas Honda - Battery Service I have dealt with all of the service managers and each one of them are very courteous and friendly. I have two Hondas and both have been satisfactoril I have dealt with all of the service managers and each one of them are very courteous and friendly. I have two Hondas and both have been satisfactorily. maintained from this dealership even though I didn't purchase either car. I had a battery issue this last time and Pam researched and found there was some warranty left on the last battery I purchased even though I thought it had expired, this surprised.me. This is the kind of service that keeps me returning time and time again. More
Excellent service My experiences at Lucas have always been great, very courteous and professional. The work is always performed with great care and my truck is always r My experiences at Lucas have always been great, very courteous and professional. The work is always performed with great care and my truck is always returned cleaned and washed. More
always a good expierence at this dealership. i have used Lucas Honda for 5 years and have always been satisfied with my treatment and the work performed..They are courteous and keep you informed i have used Lucas Honda for 5 years and have always been satisfied with my treatment and the work performed..They are courteous and keep you informed if there any problems. More
Maintenance and repairs Pam was great welcoming and the service team did a great job diagnosing my Odysseys issues. The parts had to be ordered but were delivered overnight Pam was great welcoming and the service team did a great job diagnosing my Odysseys issues. The parts had to be ordered but were delivered overnight and car was ready the next day. More
Best price and best experience!! My son had been looking for a vehicle to get him around town and we had visited several dealerships before stopping in at Lucas Honda. When we walked My son had been looking for a vehicle to get him around town and we had visited several dealerships before stopping in at Lucas Honda. When we walked in we were approached by Johnny Chavez a salesman with the dealership, I have to say he was not what we had expected! when we arrived we quickly thought this would be like the other dealerships but it was far from that and it was in thanks to Johnny for being so laid back with information sales instead of pushy sales. We left that day with a new car that my son wanted but thought was out of reach but thanks to Johnny and his managers we left VERY HAPPY! Do yourself a favor and go see Johnny at Lucas Honda and get the car and service we all deserve as customers.. More
Quality friendly service They make it enjoyable and are very efficient. The time passed quickly. It was just a maintenance call.. The car was clean and ready to go in a short They make it enjoyable and are very efficient. The time passed quickly. It was just a maintenance call.. The car was clean and ready to go in a short time More
It was remarkably wonderful which is the norm for service. When I arrived, I was greeting immediately with a smile and a thank you. Following the completion of the paperwork, I was informed of the time I shoul When I arrived, I was greeting immediately with a smile and a thank you. Following the completion of the paperwork, I was informed of the time I should receive a call from the Service Desk for me to pick up the car. (I decided to leave the car instead of waiting for it.) Within the announced time frame, the Service Desk called me that the Technician discovered a problem with the car. The Service Desk explained to me the issue and mentioned all parts were available and the work could be completed that day. After all of the work was completed, I received a telephone call that the car was ready. Upon my arrival, I was again greeted and directed to the area to pay the bill. Everyone was very courteous and helpful. More