Lucas Honda of Jacksonville
Jacksonville, FL
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Experience Friendly, on time completion & they had free popcorn. Great Service Visit. Service advisor kept me inform on progress, The dealership provided me with Friendly, on time completion & they had free popcorn. Great Service Visit. Service advisor kept me inform on progress, The dealership provided me with a courtesy car to drive. More
Service for "Trouble Light" Staff was courteous, efficient, knowledgeable and helpful. I was treated well. Wait time was reasonable. Was given appointment right away when I ca Staff was courteous, efficient, knowledgeable and helpful. I was treated well. Wait time was reasonable. Was given appointment right away when I called to report trouble light. We have purchased 2 CRV's new from Lucas Honda and have always been treated well. We have always used Lucas for our service and been satisfied. Pam was wonderful. More
Awesome dealer! John Keene and his crew are amazing. Car was done when promised and All Work was performed flawlessly. Highly recommend Lucas Honda and it’s employee John Keene and his crew are amazing. Car was done when promised and All Work was performed flawlessly. Highly recommend Lucas Honda and it’s employees More
Excellent Lucas Honda Service is always excellent. They go above and beyond and are always professional. John is the service manager and ensures services are c Lucas Honda Service is always excellent. They go above and beyond and are always professional. John is the service manager and ensures services are completely efficiently and without error. More
Lucid Honda Service Experience They have always provided a loaner when needed, because of longer services. I was able to get my “honey do” list complete. This is why I purchased and They have always provided a loaner when needed, because of longer services. I was able to get my “honey do” list complete. This is why I purchased and get my car serviced 86 miles from home. More
A great experience. From start to finish, everyone at the dealership was professional and a pleasure to work with. My wife and I never felt pressured at any time. All o From start to finish, everyone at the dealership was professional and a pleasure to work with. My wife and I never felt pressured at any time. All of our questions were answered in a way that was easy to understand. After we finished, the salesman spent the time to acquaint us with all of the feature of the vehicle as well as helping us set up many of the programmable ones. A great experience. More
Top No xx dealership in FL In 2017 I negotiated the purchase of 3 new CRV’s the latest concluded on Dec 29th. Of the 3 CRV’s 2 were purchased at Lucas, both from the Internet sa In 2017 I negotiated the purchase of 3 new CRV’s the latest concluded on Dec 29th. Of the 3 CRV’s 2 were purchased at Lucas, both from the Internet salesman, James MacDonald. This man is like no other car salesman in the industry. He will not try to be your best friend and will not be warm and fuzzy. What he will do is give u the best deal out of as many dealerships as u contact or visit and get u the color and model when the other dealerships tell u that color is not available anywhere in Florida. He has worked for Lucas for 24 Years. There is no xx in his vocabulary. He was able to put together a “3 dealer trade’ to get the color my wife wanted only to be told, “My wife changed her mind on the color.” Fortunately we had not taken possession of the Car or had the leather installed. When I called him to ask if we could get another color I expected “No.” Instead he said give me a day or two and I’ll see if I can find one as he did not have one on the lot. Bottom line...he located one from a Gainesville Honda Dealer. Having bought Honda’s for over 23 years I know of no salesman or dealership to offer such dedication in making a customer happy. To Mr MacDonald and Lucas Honda....Thank you!! A+ More
Very satisfied I bought my 2014 Honda Accord here and was always satisfied with the service. I even get a loaner car for me and my to shop before my car is done. The I bought my 2014 Honda Accord here and was always satisfied with the service. I even get a loaner car for me and my to shop before my car is done. The service people are very professional and courteous. More
Service I was very impressed with Brian, our maintenance representative. He went out of his way to make sure all of my questions were answered. Even though I was very impressed with Brian, our maintenance representative. He went out of his way to make sure all of my questions were answered. Even though he is young, he represents the Honda Spirit! More
Great service as usual. Every time my car goes in for service the service department is prompt and courteous. I love getting it back clean and vacuumed. Never had a bad exper Every time my car goes in for service the service department is prompt and courteous. I love getting it back clean and vacuumed. Never had a bad experience. More