Lucas Honda of Jacksonville
Jacksonville, FL
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BEAT TIME ESTIMATE BY 20 MINUTES, GREAT! ESTIMATED 2 HOURS FOR TWO HONDA SERVICE UPDATES TO CAR PLUS MAINTENANCE "A". BEAT THE ESTIMATE BY 20 MINUTES! ALL PERSONEL I DELT WITH WERE TRAEXCELL ESTIMATED 2 HOURS FOR TWO HONDA SERVICE UPDATES TO CAR PLUS MAINTENANCE "A". BEAT THE ESTIMATE BY 20 MINUTES! ALL PERSONEL I DELT WITH WERE TRAEXCELLENT! More
Great We were met with grace and excellent customer service and salesmanship. It was so good we purchased two vehicles. The General Manager, Sames Agent Ste We were met with grace and excellent customer service and salesmanship. It was so good we purchased two vehicles. The General Manager, Sames Agent Steve and Finance Director Darris are professionals. More
Internet/TruCar Buying Experience Steve Roberson, the TruCar/internet Director, was great. Most of the dialog was email, texting & phone calls, bypassing the traditional new car dealer Steve Roberson, the TruCar/internet Director, was great. Most of the dialog was email, texting & phone calls, bypassing the traditional new car dealer buying experience. Negotiated the out the door price over the internet. Went to dealer & signed the paperwork, got some training on the new Hi-tech stuff & drove home. No attempt to add a bunch of stuff to the contract......no surprises! More
Great Service I totally love this service department. They are very easy to work with keep you informed at every step, and have a very professional demeanor. It is I totally love this service department. They are very easy to work with keep you informed at every step, and have a very professional demeanor. It is easy to make an appointment. Very nice waiting room. It is a great experience. More
Service visit :-) Prompt, friendly and efficient service as usual. I would definitely recommend this service center. The complimentary car wash and access to WiFi :-) Prompt, friendly and efficient service as usual. I would definitely recommend this service center. The complimentary car wash and access to WiFi while waiting is always an added bonus. More
33,700 mile service These guys are on top of things. They take care of everything, the first time, while I'm here and remind me of the next scheduled service!! These guys are on top of things. They take care of everything, the first time, while I'm here and remind me of the next scheduled service!! More
Jim MacDonald Mr. MacDonald is very knowledgeable of his product; made my purchase a pleasant experience. I'll recommend Lucas Honda to anyone in the market for a Mr. MacDonald is very knowledgeable of his product; made my purchase a pleasant experience. I'll recommend Lucas Honda to anyone in the market for a new or preowned automobile. BTW, your service department is top-notch also...they have been servicing my cars for many years. Steve Lucas would be proud of his dealership! More
60000 mile service as always everything was taken care of on my van. they fixed a minor recall that i had forgotten about and detailed my van that I didn't realize came as always everything was taken care of on my van. they fixed a minor recall that i had forgotten about and detailed my van that I didn't realize came with my maintenance package. On a scale of one to ten with ten being the best I give your service an eleven More
Periodic Maintenance Appt. I have been bringing my 2 Hondas to Lucas Honda, but especially to Scott Adams to have all of the car maintenance performed since i had purchased them I have been bringing my 2 Hondas to Lucas Honda, but especially to Scott Adams to have all of the car maintenance performed since i had purchased them. Needless to say, I have received nothing but the best service since I had first met Scott. He represents the type of personality whose extensive technical expertise and knowledge, professional approach and dedication distinguish him among the best in the business. I have always been able to depend upon him to address my car concerns and logically present the best approach for problem resolution. He and his team are top notch! More
Everyone at this dealership is wonderful!! Everyone at Lucas Honda is very knowledgeable and very friendly!!😊. If you are even slightly interested in a Honda go there and inquire; I promise yo Everyone at Lucas Honda is very knowledgeable and very friendly!!😊. If you are even slightly interested in a Honda go there and inquire; I promise you will leave more than satisfied and probably buying a Honda!!😁👍 More