Lucas Honda of Jacksonville

Very Professional and knowlegeable The service department is easy to work with and repairs were competitively priced. The service writer was knowledgeable and presented various options The service department is easy to work with and repairs were competitively priced. The service writer was knowledgeable and presented various options that fit our budget.. More

Very nicely done! We just relocated to St Augustine, Florida and had some issues with our 2011 Pilot.John at Lucas Honda was able to schedule us immediately, and Scott We just relocated to St Augustine, Florida and had some issues with our 2011 Pilot.John at Lucas Honda was able to schedule us immediately, and Scott was very helpful and fair in skillfully solving the issues. Excellent on all levels; it's our new go-to Honda Service Center. More

Fair Pricing, Reliability and Dependability After researching pricIng, makes and models, I purchased my first new Honda Accord from Lucas Honda in 2005. I found the Accord to the finest car expe After researching pricIng, makes and models, I purchased my first new Honda Accord from Lucas Honda in 2005. I found the Accord to the finest car experience all around. Moreover, Lucas' Service Department proved excellent in the continuing maintenance of my car. As a result of my past experience, I went back to Lucas and purchased the 2019 CR-V Touring vehicle. Lucas' staff truly focused on the care of their clients and their needs. Fair CR-V pricing, Preferred Protection Plan, Extended Maintenance Plan, Loss Protection and Auto Armor set me up for virtually service free expense for the next several years. I am truly enjoying my newest purchase and I look forward to continuing my relationship with Lucas Honda. Best experience ever! More

Car never acts up at the dealership Went for an unscheduled visit due to intermittent problem with starting. My new car (15,000 miles) had issues starting over the weekend so went at 8:1 Went for an unscheduled visit due to intermittent problem with starting. My new car (15,000 miles) had issues starting over the weekend so went at 8:15 Monday morning and left car for assessment and repair. Fortunately the issue was minor and was able to retrieve by end of day. Bad cell in the battery. Glad it was a quick fix. More

Awesome as usual! Lucas service department is the best! They have always been up front with me, explaining any problems and what was required to fix it. I've never had Lucas service department is the best! They have always been up front with me, explaining any problems and what was required to fix it. I've never had a bad experience and am always satisfied with the service they perform. They're one of the main reasons I'll keep buying Honda! More

New Car Purchase I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's pr I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's products and was very thorough in explaining all the features which assisted in making my decision to purchase this vehicle. He as well as the sales manager further helped to make the purchasing process as painless as possible. More

Prompt service. Met me at the curb. Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I c Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I could make an informed decision. More

Oil change and new battery Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into cont Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into contact with. More

****Misleading information ***Beware of the promissory note. It will cost you $2,000 to get out off. I would give them less then on e star if it was available. ***Beware of the promissory note. It will cost you $2,000 to get out off. I would give them less then on e star if it was available. More

(TOJ) TINGLES OF JOY! This is the best Service we've ever had!! TOJ started with an excellent salesman, Billy, who made this purchase a pleasant and wonderful experience This is the best Service we've ever had!! TOJ started with an excellent salesman, Billy, who made this purchase a pleasant and wonderful experience. He exceeded our expectations in customer service and did a lot of little things to make this very enjoyable. My family and I are delighted with the customer service, the quality and reliable Civic, and service professionals who work in the service department; Scott, Pam, & Steve. I'd also like to thank James in the Honda Finance Department who really made the financial process stressfree and easy to do by explaning everything and highlight areas to intial and sign. This literally is one stop shopping and a complete solution. Honda is our home away from home and we love the environment and the friendly greetings and smiles. Pam in Service got me hooked on a Civic when she gave me one as a loaner car last year. In closing, I'd like to recommend that Billy who is a "top-notch" salesman be provided some sort of formal recognition for his outstanding performance and also James in the Finance Dept. Thanks again for everything! Sincerely The Moore's More