Lucas Honda of Jacksonville
Jacksonville, FL
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Excellent service, service advisors are helpful, friendly, and knowledgeable. I leave felling confident that the service was preformed accurately. friendly, and knowledgeable. I leave felling confident that the service was preformed accurately. More
As a loyal Honda owner, Lucas Honda did whatever it took to meet our requirements to get into a new lease. Nick, Jim, Mark, Darius know us and treat us like family. to meet our requirements to get into a new lease. Nick, Jim, Mark, Darius know us and treat us like family. More
Overall I'm good with this place and everything was ok. Nothing more than expected from a dealership service department. Nothing bad to say. Maybe not be so busy or seem to be so busy all the time. I also Nothing more than expected from a dealership service department. Nothing bad to say. Maybe not be so busy or seem to be so busy all the time. I also would have been nice to know up front that I was done with my warranty and the oil change would not be free. More
Excellent service. Always nice to see familiar faces. I've been getting my Hondas serviced here for over 25 years. Would not go anywhere else for sales or service. Always nice to see familiar faces. I've been getting my Hondas serviced here for over 25 years. Would not go anywhere else for sales or service. More
Do NOT go to Lucas for service! I waited two to check tire pressure. My service agent disappeared. I got no updates. I walked over to my car and drove away. The other service agent I waited two to check tire pressure. My service agent disappeared. I got no updates. I walked over to my car and drove away. The other service agent didn’t even notice. Never did get my tire pressure checked. More
Have purchased three vehicles from Lucas Honda. Two have never been serviced anywhere else. Other was for son who does not live here. Service Dept top notch. Steve sets a very high standard of cust Two have never been serviced anywhere else. Other was for son who does not live here. Service Dept top notch. Steve sets a very high standard of customer care. If we ever buy another vehicle it will be from Lucas Honda. I highly recommend the dealership for purchase and on-going service. More
Friendly, courteous, and helpful service writers. No matter whom I get as a service writer I always get a complete explanation of what is to be done and how long it should take. They always go ove No matter whom I get as a service writer I always get a complete explanation of what is to be done and how long it should take. They always go over my cars condition when it is finished and ready to pick up. We really love our '19 Accord and we are very glad we purchased the platinum+ service plan when we purchased our Honda. More