Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Terrible experience. I took my Jeep in FOUR times to fix the same issue. Each time I was reassured that it was fixed and I was good to go. Mind you, I had to rent and borrow vehicles just to get around whil the same issue. Each time I was reassured that it was fixed and I was good to go. Mind you, I had to rent and borrow vehicles just to get around while my car was being fixed. No attempt was made to get me a rental/loaner vehicle even though the issue continued to reoccur. Finally, I asked for the sales manager and he was extremely rude and told me to “go somewhere else” and get it fixed. Not much of a reply to someone who’s had to bring their vehicle back four times because of your dealerships incompetence. Least to say, the worst experience I’ve had since owning Jeep. Definitely won’t be getting more of my business. So much for an American brand. More

I was told it was a key issue. It was not. $488 later it was not. They helped me get my vehicle warrantied which was much appreciated! But I did not need keys replaced and reprogrammed. I wished they could was not. They helped me get my vehicle warrantied which was much appreciated! But I did not need keys replaced and reprogrammed. I wished they could have worked with me with that. Then A almost $500 bill for a code. But at the end of the day no one else could help me. More

Mike was great, the service was great. Love that my truck doesn’t wobble anymore doesn’t wobble anymore More

My service person was great but I would suggest improving the waiting room with nicer and not so old furniture. Maybe even a coat of paint would be an improvement! the waiting room with nicer and not so old furniture. Maybe even a coat of paint would be an improvement! More

We just moved to Hendersonville, NC but would highly recommend Lucus dealership to friends and family back in New Jersey. recommend Lucus dealership to friends and family back in New Jersey. More

Friendly, the quickest service I ever had, I’m thinking it was I think an hour time. it was I think an hour time. More

I am pleased with the service for my repair. Thankyou for repairing my ignition. Thankyou! repairing my ignition. Thankyou! More

Great service. Friendly staff. Completed service in a reasonable time and sent notification when I was due. reasonable time and sent notification when I was due. More

Very satisfied with the service. Good communication. Done sooner than expected and didn't attempt to charge diagnostic fee for an obvious warranty repair. Well done. Done sooner than expected and didn't attempt to charge diagnostic fee for an obvious warranty repair. Well done. More

I always bring my Dodge RAM to Lucas dodge because I know a qualified technician will be working on my vehicle. Two weeks ago I brought my RAM pickup in it had a intermittent problem starting it was repaired a qualified technician will be working on my vehicle. Two weeks ago I brought my RAM pickup in it had a intermittent problem starting it was repaired along with two recalls ready for pick up the following evening. I was texted if I had any questions my response was a big thank you for the quick turn around time I won’t go anywhere else. More