Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Lumberton, NJ
1,195 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
The service team was very attentive to my needs and listened to my concerns. The work was performed in a very reasonable amount of time while I waited. listened to my concerns. The work was performed in a very reasonable amount of time while I waited. More
I always get my oil changed here but this is the first time I needed actual service. (Blown tire) It was fast and easy, I ordered it from parts and Kate got me in as soon as it came in. Tire was changed, time I needed actual service. (Blown tire) It was fast and easy, I ordered it from parts and Kate got me in as soon as it came in. Tire was changed, spare put back, and the Jack was stored back under the seat. Excellent service on short timing. Thank you. More
Jeff in the service department was great, I got there a little early but they took my jeep in right away. Another sweet girl in the office can't remember her name but she was also very sweet and brought a little early but they took my jeep in right away. Another sweet girl in the office can't remember her name but she was also very sweet and brought a little toy for my grandson. Even a salesman came out and took my grandson to where they have snacks and drinks while you wait for your vehicle. Really nice people, pleasure going there. More
Always friendly, efficient jeep dealership I have been to out of the 3! Solved my issue I had for 3 yrs unfortunately the integrity of my jeep had been compromised by that point out of the 3! Solved my issue I had for 3 yrs unfortunately the integrity of my jeep had been compromised by that point More
My jeep reached 60,000 miles and Lucas Jeep did an excellent job in providing the proper maintenance with professionalism. I only trust Lucas Jeep with my jeep. Mike, my customer rep, did an outstandi excellent job in providing the proper maintenance with professionalism. I only trust Lucas Jeep with my jeep. Mike, my customer rep, did an outstanding job in explaining some of the maintenance involved with the 60,000 miles interval Thank you! More
I was shocked on the condition my car was in when we picked it up. 13 hundred dollars and you couldn’t take 5 minutes to spray the car down. It was absolutely filthy. It looked as if someone went missin picked it up. 13 hundred dollars and you couldn’t take 5 minutes to spray the car down. It was absolutely filthy. It looked as if someone went missing in it. You should be ashamed of your dealership returning a car to a customer in this condition. I’ve had work done on my cars many of times, and when it was returned to me it has always been clean. Very disappointed. More
Quick and easy service. Finished when they said they would. I highly recommend them for anyone looking for a vehicle or needs service on their vehicle. Finished when they said they would. I highly recommend them for anyone looking for a vehicle or needs service on their vehicle. More
Exceptional Car Repair Experience I recently had the pleasure of getting my car repaired at Lucas Jeep, and I must say, the entire experience was outstanding from start to finish. Kate, the customer rep pleasure of getting my car repaired at Lucas Jeep, and I must say, the entire experience was outstanding from start to finish. Kate, the customer representative, was absolutely fantastic. From the moment I arrived, she welcomed me with a friendly and professional demeanor, ensuring that all my concerns were heard and addressed. Kate’s communication throughout the process was top-notch. She provided clear explanations of the repairs needed, offered detailed updates on the progress, and was always available to answer any questions I had. She went above and beyond to make sure I was comfortable and confident in the services being provided. The repair work itself was of excellent quality, completed efficiently, and within the estimated timeframe. The team clearly takes pride in their work, and I couldn’t be more satisfied with the results. Thanks to Kate’s exceptional customer service and the skilled repair team, this was by far one of the best experiences I’ve had with any car repair shop. I highly recommend Lucas Jeep for their professionalism, quality work, and customer care. They’ve definitely earned my trust and future business! More