Lucas Chrysler Jeep Dodge RAM Inc.

A VERY refreshing change from the expected. The service at Lucas was exceptional. Under-committed and over-delivered! I was far from home when my transmission pan leaked from a strike from an The service at Lucas was exceptional. Under-committed and over-delivered! I was far from home when my transmission pan leaked from a strike from an object in the road. I called Lucas and they were HONEST - they likely would not have time to look at my car until the following week. I really didn’t have many choices! So I dropped off my vehicle and rented a car. The NEXT day, Kate called me telling me the mechanic had a chance to look at the problem. Again, giving me an HONEST assessment of the problem - the transmission pan needed replacement, but there was no guarantee that the transmission wasn’t damaged (of course my expectation was for the worst). I instructed Kate to proceed with the repairs. The following day, the car was repaired - at a discount from the price quoted. Additionally, there were suggestions on other maintenance that I had been putting off. That too was completed - and discounted. Kate was the face of your dealership - and it was a great face! The mechanic too - whose face remains unseen - was a star. I was extremely pleased that the car was fixed properly and in such an expeditious manner! A big thank you to both! I only wish your dealership was closer to home for me! More

Ordered a brand new Jeep Grand Cherokee Limited and the car was delivered to us in 7 weeks! Car is beautiful and everything we expected. Salesman Andrew was great to work with. car was delivered to us in 7 weeks! Car is beautiful and everything we expected. Salesman Andrew was great to work with. More

Love the free pretzels, but would prefer my van be washed. Yes yes y a washed. Yes yes y a More

I came in to test drive a car got all the info I wanted and frank killed it and he helped everything go smoothly and frank killed it and he helped everything go smoothly More

Had some warranty work done here and they took care of my issue in no time. issue in no time. More

In and out in <45 minutes for a 20k mileage checkup. Scheduled the checkup online, added notes about what else to check and happy with the service. Scheduled the checkup online, added notes about what else to check and happy with the service. More

Went in for an oil change had no issues, workers were polite. Only observation was my car wasn’t taken to the bays until 20 after my appointment started and it was the first appointment of the day. Once polite. Only observation was my car wasn’t taken to the bays until 20 after my appointment started and it was the first appointment of the day. Once taken back it was pretty quick. More

After I purchased a car no one lifted a finger to do anything for me anything for me More

Just moved to the area, and needed an oil change. They were punctual and had me in and out. They were punctual and had me in and out. More

Sales process was fast and easy and competitive deal. Helped work through complicated situation with moving and registering between states. Helped work through complicated situation with moving and registering between states. More