Lucas Chrysler Jeep Dodge RAM Inc.
Lumberton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Initially I was treated rudely by the sales person when I asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I re asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I returned to pick up my vehicle 2 days later, I was sent to 2 different places. The receptionist was kind. The lot manager was also very helpful. Upper management failed to provide professional and courtesy service. More
Salesman was great. Jeep renegade limited brand new, 30 days old, blemish in paint on Hood, airbag light on, anti lock brake light on, check engine light on, seat belt l Jeep renegade limited brand new, 30 days old, blemish in paint on Hood, airbag light on, anti lock brake light on, check engine light on, seat belt light on, would make a dinging sound telling me to put all my seat belt yet it was on. Several other problems. Tried to make an appointment to get things fixed, I was put on there waiting list because I need it a rental car and they only had a few of them. I kept calling every 3 weeks still no car to loan me. Then I wanted to just trade it back in told them because of all the hassle I'm going through to give me a good deal. They replied what do you mean by a good deal. So sales and management would not help me out of the vehicle and they still didn't have a loaner car for me. Management sucks, and it is the worst maintenance service department I've ever had to deal with in my life. I traded the car in somewhere else took a loss but at least I won't have to deal with this place anymore. When you see Lucas Chrysler Jeep Dodge ram just keep driving to the next dealership More
Always a pleasure working with the Lucas Service team. Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciate Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciated the efficiency as well I never feel like I have a long wait when I am there. I would highly recommend Lucas for any car service needs. More
I arrived at 2:50 for an oil change and tire rotation. I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super c I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super close to this location so I was very grateful to have it done without having to make another trip back there. More
They diagnosed the problem with our Jeep, gave us options on the parts since it was taking a bit longer than usual, once they got the parts, they notified us and our Jeep was fixed. On the up and up. Wonde on the parts since it was taking a bit longer than usual, once they got the parts, they notified us and our Jeep was fixed. On the up and up. Wonderful to work with. More