Lucas Chrysler Jeep Dodge RAM Inc.

Great Service Waited in customer service waiting area for three hours as technicians installed and sync new ignition key to vehicle. Staff provided regular update Waited in customer service waiting area for three hours as technicians installed and sync new ignition key to vehicle. Staff provided regular update status on ignition key installation. Also, the crew members invited me to have lunch with them as I waited for service to be completed. A great crew! I will return again for future services. Thanks! Richard Wall More

Great experience at Lucas Jeep! Just brought home my new Jeep Cherokee from Lucas on Route 38. Happy New Year to me! Make sure you ask for Richard Levine. Richard was knowledgeable Just brought home my new Jeep Cherokee from Lucas on Route 38. Happy New Year to me! Make sure you ask for Richard Levine. Richard was knowledgeable and helpful. We didn’t feel pressured to “add on” things we weren’t interested in and he made the car buying experience an easy one. Always appreciated! More

Service as expected Lucas staff is always friendly and courteous. Their service staff never disappoints in promptness and of service. Thanks again for another job well Lucas staff is always friendly and courteous. Their service staff never disappoints in promptness and of service. Thanks again for another job well done! Satisfied customer. More

Attentive Service The Service Center was quick and easy in taking care of my car needs with individual attention .The service center guy said if I need anything else wh The Service Center was quick and easy in taking care of my car needs with individual attention .The service center guy said if I need anything else while I was there to let him know , As soon as they finished he came out an got me . More

Horrible My engine light came on 4 times in 1 month. I purchased a 2014 used Dodge Durango Citadel with 77,000 miles for 26,000 cash from my wifes life insura My engine light came on 4 times in 1 month. I purchased a 2014 used Dodge Durango Citadel with 77,000 miles for 26,000 cash from my wifes life insurance policy. It's only been 3 months and the warranty was 30 days or 1,000 miles horrible. I had to spend $1,300.00 bucks in 1mobth for repairs. Engine light every time. More

Wonderful experience Vince and Megan were both extremely helpful and friendly. I spoke with Vince to make my appointment and he was sure to accommodate my schedule. Megan Vince and Megan were both extremely helpful and friendly. I spoke with Vince to make my appointment and he was sure to accommodate my schedule. Megan checked me in day of service and made sure my vehicle was lined up for all the services it needed. I was also having an issue with my one tire holding correct air pressure which she also made sure the mechanics fixed. I am not sure or my mechanics name, but they were great. My car was in great condition! Great place for service. Will always return!! More

Excellent Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick More

Horrible Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brou Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brought it in they said nothing was wrong until my warranty expired then all of a sudden these problems I brought it in for we’re something. More

Great service Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service depa Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service department I have ever used. Easy in, easy out. Just in general a pleasant experience and that can be hard to find at many dealerships. More

Recall work Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appoin Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appointment up until the work was completed! More