Lucas Chrysler Jeep Dodge RAM Inc.

Excellent Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick More

Horrible Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brou Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brought it in they said nothing was wrong until my warranty expired then all of a sudden these problems I brought it in for we’re something. More

Great service Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service depa Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service department I have ever used. Easy in, easy out. Just in general a pleasant experience and that can be hard to find at many dealerships. More

Recall work Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appoin Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appointment up until the work was completed! More

Seamless as usual I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have been increasing a lot. I don't mind paying, well I have no choice, but I wish I would be informed of price changing, so I am not caught off guard. More

Rude, ignorant, unprofessional I went in to try and purchase a2018 Dodge Challeger.First it was taking awhile so I walked back to find they were jump starting the car.Tjis happens w I went in to try and purchase a2018 Dodge Challeger.First it was taking awhile so I walked back to find they were jump starting the car.Tjis happens when cars sit so no big deal ,I just asked that if deal is made battery is replaced and was told no problem.Things went south when he was coming up with a higher price than advertised and a super low trade offer on a mint one owner, low Milage Cadillac ATS Coupe that's never been through car wash always hand done.My car was in better condition than the new one.I asked if there's anything more to do on trade and the berded guy who claimed he's the sales manage got huffy and puffy, and started being nasty saying derogatory comments and walked away.Real sad with the overload of Dodges that are being sent they wouldn't work a deal that my trade would of made them about $4 grand minimum on their lot..the car was lot ready, still has factory warranty and all. More

Awesome My wife bought a truck there so when I needed a new one they were great with her and I wanted to buy my there My wife bought a truck there so when I needed a new one they were great with her and I wanted to buy my there More

Won't change my incorrect email address I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehic I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehicle from them — it wasn't me — and take mine out of their system. I am constently bombarded with emails about service that is due on the vehicle and advetisements for newer models from the company's corporate headquarters. I have contacted Michael Ginyard the sales rep, and people in the service department including the service director, Bob Bruce, and they've done nothing — as you can tell because I recieved this survey and have never been to their dealership. I feel bad that the real purchaser isn't getting the information they need. More

New Jeep gladiato the staff and support group were friendly and knowledgeable. The Jeep was detailed to perfection. This is my second Jeep purchased at Lucas and won’t the staff and support group were friendly and knowledgeable. The Jeep was detailed to perfection. This is my second Jeep purchased at Lucas and won’t be my last More

Lucas Dodge - Good service. Good service. Polite and professional attitude. I brought my car in to get it checked for a possible transmission issue. The only slightly negative pa Good service. Polite and professional attitude. I brought my car in to get it checked for a possible transmission issue. The only slightly negative part of the process was when I picked up the car. It had not been pulled outside and it took about 20 minutes before the cashier was able to find someone to bring the car out. Mike, the service desk person, was polite and personable. It was a good experience. More