Lucas Chrysler Jeep Dodge RAM Inc.

Our salesman Richard was awesome. The only small issue is I think the loan on my trade in should have been paid off in a more timely manor. I think the loan on my trade in should have been paid off in a more timely manor. More

This was a great experience from start to finish. They helped me with a new lease and helped me understand my options. I would highly recommend this dealership. helped me with a new lease and helped me understand my options. I would highly recommend this dealership. More

They care about the customer, Me,I love my jeep love everything about the people from my salesman to the money guy and that’s what counts in life I will go back again. everything about the people from my salesman to the money guy and that’s what counts in life I will go back again. More

Excellent service received.. our salesman. Frank Dudley, and the finance manager were very informative and efficient in the explanation of everything and handling of all the paperwork. and the finance manager were very informative and efficient in the explanation of everything and handling of all the paperwork. More

This dealer ship is awesome. Great people to deal with from the beginning to the end of the process. I would recommend them to anyone looking for a new car. from the beginning to the end of the process. I would recommend them to anyone looking for a new car. More

Sherrod assisted me and was professional, courteous and thorough. Was 1st service visit for oil change and tire rotation.service was excellent and I would recommend thorough. Was 1st service visit for oil change and tire rotation.service was excellent and I would recommend More

Not a good experience. Dealt with sales. Agreed on a price. Then after deciphering all the numbers it appeared that the deal was not the agreed upon price. Manager comes over, doesn’t even introduce him price. Then after deciphering all the numbers it appeared that the deal was not the agreed upon price. Manager comes over, doesn’t even introduce himself. Tells me there’s a $399 “pulse charge” add on, in addition to the agreed upon price. Which by the way was the msrp. (According to the salesperson, they get full price for their vehicles 🤷‍♂️). Pulse is a relay switch that makes your 3rd brake light strobe when braking. I looked up the cost online and the price of the relay is approx $5-$20. Mgr said this is on all their cars. I walked away from the nearly $60k deal. Mgr said he disclosed it, but it was never verbally mentioned or explained. Seemed shady to me. Sort of like the window etching “up charge” nonsense. Buyers, make sure you do your own math and watch out for hidden or unexplained fees. More

Difficulty scheduling appointment with the service department. It was not Mike as he was not available when I called to schedule. Mike was excellent and kept me informed as to service. department. It was not Mike as he was not available when I called to schedule. Mike was excellent and kept me informed as to service. More

Initially I was pretty pissed off when I was given wrong information over the phone regarding the repair of my vehicle but then Bob the service manager quickly admitted that they had a lapse in their commun information over the phone regarding the repair of my vehicle but then Bob the service manager quickly admitted that they had a lapse in their communication and then offered me a free loaner. I really appreciated that and he should be an example for all management there. Thanks again Bob. More

The service department was helpful in keeping me informed throughout the appointment and performed the necessary repairs well and in a timely fashion. I wouldn’t hesitate to go back in the future. throughout the appointment and performed the necessary repairs well and in a timely fashion. I wouldn’t hesitate to go back in the future. More