Lucas Chevrolet - Service Center

Top Notch Service The service manager, Dan Biviano was very helpful and courteous. Have always had a good experience no matter who has taken care of me at this dealersh The service manager, Dan Biviano was very helpful and courteous. Have always had a good experience no matter who has taken care of me at this dealership. Got in and out in a reasonable time. I bought my car, thank you again Jim Lynch, at this dealership, Lucas Chevrolet, in 2013 and will continue to come back for any future service even though it is not the closest to me. More

unresolved issues I had taken my 2011 Malibu to Lucus with shifting issues. On the 1st visit they pulled a code of a bad speed input sensor they replaced it under powe I had taken my 2011 Malibu to Lucus with shifting issues. On the 1st visit they pulled a code of a bad speed input sensor they replaced it under powertrain warranty. When I pick up the car all seemed well until the drive home. All the issues I complained about we're still present. No big deal being that transmission are very complexed. Now when I arrived home I decided to take a peek underneath my car and I see transmission fluid dripping from the frame. I call up lucus to let them know about it they told me to drop it off in the morning to make sure it wasn't leaking. Drop it off in the morning and I let them know that nothing has changed they didn't seem to care and blew that off. When I pick it up they told me that it just wasn't cleaned which is unacceptable. Week or so goes by I decided to drop it off again to see if they can pull any new codes on the computer. Nope nothing even after they put 55 miles on my car test driving it. So I decided to try a different dealership. I choose to take it to reedmen toll in Langhorne pa. I told them what has happen as I have told you in this review and they told me sounds like they didn't wanna work on it. So today I received word that they were able to duplicate all the symptoms which were rough shifting shuddering. Also a sound of metal being tossed around inside of a metal housing. The car needs a new transmission. They diagnosed this all in one day. So if your thinking lucus I'd think again. More