658 Reviews of Lucas Chevrolet - Service Center
It was so easy to schedule service through the website. Everyone was courteous and everything was handled promptly. I can't wait to schedule my next appointment Everyone was courteous and everything was handled promptly. I can't wait to schedule my next appointment More
All your service staff are professional and knowledgeable. I highly recommend Nate and Mike to everyone who asks where I get service. They are the reason I bring my Corvette to Lucas. knowledgeable. I highly recommend Nate and Mike to everyone who asks where I get service. They are the reason I bring my Corvette to Lucas. More
I know you're a dealership and this is my first time with a new car and going to a dealership for maintenance, but I was a little disappointed in the way things were communicated to me. Every other place I h a new car and going to a dealership for maintenance, but I was a little disappointed in the way things were communicated to me. Every other place I have ever been would come and tell me such things as... We rotated the tires and did a 23 point check and everything is ok... And so on. All I got was, your done. Okay... Well I'm thinking, how was everything? Now, I know the car only has 11000 miles on it. But still, talk to me. It's not like I can see what you are doing in the back. Who knows, you could just be topping off the oil and reset the computer, wait a half hour and then come say you're done. I guess I am just use to better communication. I do have to say thank you to Bob for checking on how much my fee would be. being that it was MY first oil change it was free. I guess I shouldn't complain. More
Expert customer service! Alex was very professional and work was done on time! The service technicians were great in installing my recalled parts on time work was done on time! The service technicians were great in installing my recalled parts on time More
Excellent service excellent sales great dealership.Jim Excellent service excellent sales great dealership. Jim Lynch in sales. The whole dealership makes it very easy to receive service and purchase or Excellent service excellent sales great dealership. Jim Lynch in sales. The whole dealership makes it very easy to receive service and purchase or lease new vehicles. More
12,000 mile check, oil change, tire rotation. Recall on leak into the taillights they called and told me when they anticipated the vehicle would be done leak into the taillights they called and told me when they anticipated the vehicle would be done More
Best Service Evere Got my estimate of the cost drop my car off and it was done when I was told it would be and the cost was the same as quoted. Perfect Got my estimate of the cost drop my car off and it was done when I was told it would be and the cost was the same as quoted. Perfect More
Service dept is pleasant, helpful, with excellent customer service. I value the honesty of the people who I regularly interact with. They also are excellent at keeping customers updated. customer service. I value the honesty of the people who I regularly interact with. They also are excellent at keeping customers updated. More
There is effort to make the experience good when at the location. However, communication if off-site or expected follow-up after the visit is non-existent. Trusting recent changes are going improve ex location. However, communication if off-site or expected follow-up after the visit is non-existent. Trusting recent changes are going improve experiences. I am satisfied with the tech work of Shane. He has continuously worked on my vehicle each time. Alex is pleasant and works to satisfy More