642 Reviews of Lucas Chevrolet - Service Center
Your mechanic found the problem that an independent mechanic could not find, I thought Lucas would have the answer and I was right. Thank you! mechanic could not find, I thought Lucas would have the answer and I was right. Thank you! More
Service reps are friendly and professional. Need to upgrade beverage offering, especially the coffee offering for guests waiting. Coffee is the only option and it is seldomly made and when it i Need to upgrade beverage offering, especially the coffee offering for guests waiting. Coffee is the only option and it is seldomly made and when it is the only option is powdered creamer. More
Always friendly, very polite and extremely professional. We have all our vehicle services done at Lucas and will continue to do so. More than happy with all interactions We have all our vehicle services done at Lucas and will continue to do so. More than happy with all interactions More
Lucas Chevy Service is very dependable, great employees, Considering customer requests, and complaints, service writers handle all requests in a friendly manor employees, Considering customer requests, and complaints, service writers handle all requests in a friendly manor More
The service was great. I got everything addressed that I needed to. I will say when I dropped off the car and explained my issue the person taking the info did not captur I got everything addressed that I needed to. I will say when I dropped off the car and explained my issue the person taking the info did not capture the info correctly. When I called the next day no one knew what needed to be fixed. To improve make sure the intake notes are recorded correctly or use the detailed description I wrote when I submitted the online form for the appointment. That had everything, but no one used it. More
Absolutely great! ! The service advisors greet you promptly as you walk in and very friendly and professional. I have all my service work done at Lucas and never had an ! The service advisors greet you promptly as you walk in and very friendly and professional. I have all my service work done at Lucas and never had any issues. Was past due for my next service and talked to Denny who took me in the same day. Great customer service!!! More