647 Reviews of Lucas Chevrolet - Service Center
Alex, a service writer, helped me and he was excellent as usual. He and Bob, the service manager, were A+ in handling my automotive needs. usual. He and Bob, the service manager, were A+ in handling my automotive needs. More
The driver's door would not lock. They replaced the door lock solenoid and repaired it without me leaving the car overnight. It was important to me because I have go into the city frequently and feel much lock solenoid and repaired it without me leaving the car overnight. It was important to me because I have go into the city frequently and feel much more at ease nothing the car is locke. More
Excellent Service! Professional, friendly and courteous staff at all levels. LucAs gets the job done right the first time and always gets it done on time! staff at all levels. LucAs gets the job done right the first time and always gets it done on time! More
Friendly polite staff during auto intake and waiting time. Was kept informed of the process and expected completion time. Waiting area was adequate, no water or coffee provided. time. Was kept informed of the process and expected completion time. Waiting area was adequate, no water or coffee provided. More
I would greatly recommend Lucas to all my family and friends for the wonderful service they provided. I had an appointment and my vehicle was taken in quickly. Within 30 minutes was notified the cost of friends for the wonderful service they provided. I had an appointment and my vehicle was taken in quickly. Within 30 minutes was notified the cost of repairs. Staff was extremely courteous and helpful. What a pleasure to deal with personnel who are there to satisfy the customer. More
I visited for a 9000 mule maintenance on my leased Chevy Trax. Everyone from the young lady in the service dept. to the checkout went smoothly and my car was ready in a timely manner. As always, lucas per Trax. Everyone from the young lady in the service dept. to the checkout went smoothly and my car was ready in a timely manner. As always, lucas personnel have done a great job servicing my car. Thank you. More
I was disappointed that I paid for a check for moisture that came back fine then I saw mold growing so I brought it back and was told that the inspection I was bringing it back for was free when at that po that came back fine then I saw mold growing so I brought it back and was told that the inspection I was bringing it back for was free when at that point I didn't need an inspection I had already seen the mold. So the carpet was replaced kind of sloppy and my back seat belt buckle was stuck underneath the seat. Pretty disappointing in my opinion. More
Megan was awesome. She answered all my questions and took care of all my concerns. Best service department by far. I would definitely recommend to friends and family!! care of all my concerns. Best service department by far. I would definitely recommend to friends and family!! More
Great job and timely service for oil change & tire rotation! I appreciate Alex calling and asking to bring car over earlier to ensure service was completed before closing time even though I was allowe rotation! I appreciate Alex calling and asking to bring car over earlier to ensure service was completed before closing time even though I was allowed to make an appointment online for 1pm on a Saturday. Thank you! More