647 Reviews of Lucas Chevrolet - Service Center
No issues at this dealership I always get taken right in and they’re always very diligent about getting you out right after service is done they will also let you know if there’s something else they found t and they’re always very diligent about getting you out right after service is done they will also let you know if there’s something else they found that you need to be aware of overall great dealership for the customer without a lot of weight done very accessible location Great bunch of people in service and and Parts More
Always a pleasure getting serviced at this location. My salesman John Endress is always helpful, professional and polite. The entire staff is great. Highly Recommend this dealership. salesman John Endress is always helpful, professional and polite. The entire staff is great. Highly Recommend this dealership. More
Excellent job as usual. Service manager is a true professional. The only complaint I've had is the salesman never gave me my 2nd key! I would pay if I had to. Just figured truck should come with 2 ke professional. The only complaint I've had is the salesman never gave me my 2nd key! I would pay if I had to. Just figured truck should come with 2 keys. More
Prompt service. I have been a customer of Lucas Chevy for many years and find them to always be courteous, friendly, and efficient whenever I take my car in for servicing. many years and find them to always be courteous, friendly, and efficient whenever I take my car in for servicing. More
i had my 2011 chevy camaro checked because it got hot (only) when in idle. they told me it was the thermostat, even though i told them that the thermostat was new. they wanted to charge me over $500 for (only) when in idle. they told me it was the thermostat, even though i told them that the thermostat was new. they wanted to charge me over $500 for the replacement. i drove it to another repair shop, they checked everything and found that there were air bubbles from having a new water pump put in. (Lucas Chevrolet did the waterpump replacement earlier)...the shop bled the hoses and everything was good. my car never got hot again! when i dropped my car off at Lucas Chevrolet I could only speak to the receptionist, a mechanic never talked to me, i insisted that it couldn't be the thermostat, but they ignored it! total rip off! and not good business More
Excellent service. Jim stands by his word. Takes great Excellent service. Jim stands by his word. Takes great care of his customers. Service team got rid of the dog smell in my car, I purchased a lease. Excellent service. Jim stands by his word. Takes great care of his customers. Service team got rid of the dog smell in my car, I purchased a lease. More
Service is horrible.We have called every day now for 3 Service is horrible. We have called every day now for 3 weeks to GM about a serious issue with our TAHOE. You can be sure that if something happens t Service is horrible. We have called every day now for 3 weeks to GM about a serious issue with our TAHOE. You can be sure that if something happens to this car with my family in it, there will be a big law suit. Apparently the tech at Lucas said he has never heard of the differential mounts breaks. The lines are leaking. Only 70k miles. I will and have already started taking this to social media. Terrible than Nobody can call us back. We have been told 10 times that we would get a call back. More
Lucas Chevy is my go to dealership for new vehicles and maintenance, since I choose GM products I only need to go in for routine maintenance. Fast, efficient and always courteous! maintenance, since I choose GM products I only need to go in for routine maintenance. Fast, efficient and always courteous! More
Receipt said I requested a multi point inspection I never said no such thing. Whatever they did my vehicle now pulls to the right and the other vehicle I had in the following week now idles high. And people said no such thing. Whatever they did my vehicle now pulls to the right and the other vehicle I had in the following week now idles high. And people wonder why customers complain about paying so much. Every time one comes back from service something else goes bad. More