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Lucas Chevrolet - Service Center

Lumberton, NJ

4.5
647 Reviews

647 Reviews of Lucas Chevrolet - Service Center

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January 05, 2021

Dealership was very responsive to my car issue..Honored the pre owned certified warranty and had my car back the very next day. Thank you More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer, Chris Hurff
January 05, 2021

Service has greatly improved since a new Service Manager took over.I have bought two late model used cars here and only recently returned for oil chages. Polite service advisors and able to wait. I'll retur More

by Ken66_427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randell Brito (female with dark hair)She is fantastic.
January 04, 2021

Never have any issues they get u in and out on time go above and beyond for the customer and will also let u know if they find any other problems More

by Phil1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
December 31, 2020

Bob at service desk was very helpful resolving my issue and kept me posted as the work progressed. The part was on back order and he and the service crew were able to fix the wiring issue to get me back o More

by Rob M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob at service dept, Chris Hurff
December 31, 2020

First, the sales dept and manager when we bought the truck almost 2 years ago were professional, knowledgeable and honest during the purchasing process. The service dept was equally impressive during More

by WILLIAM DONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and parts dept, Chris Hurff
December 30, 2020

they seem to appreciate my business realizing i spent a ton of $$ buying a truck from them and have many options for continued maintenance. i respect that. More

by HOCKEYNUTTTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
December 24, 2020

Service went well and had no issues Waited for service to be completed Clean waiting area with clean rest rooms Had chance to look at new vehicles in show room as well More

by JERSEYJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
December 10, 2020

If I could give them less than one star I would. I bought a brand new $66,000 Silverado 2500 diesel, once in a lifetime truck for me. The infotainment system broke at 250 miles and brought it in for warranty More

by dwcristman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob, service manager
December 07, 2020

The mechanic keith Marshall always knows how to figure out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. More

by TONYA.RITCHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Marshall, Chris Hurff
December 07, 2020

The mechanic keith Marshall always knows how to figure out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. More

by Jerri Marlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Marshall, Chris Hurff
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