647 Reviews of Lucas Chevrolet - Service Center
On time service appointment. Quick and reliable service. Saw my salesman(john) who I haven't seen in months, remembered my name, and was very courteous. Saw my salesman(john) who I haven't seen in months, remembered my name, and was very courteous. More
The Sales representative was very accommodating. The service was fast. The lounge area was clean. I enjoyed the complementarity pretzels. The price was comparable to other garages. service was fast. The lounge area was clean. I enjoyed the complementarity pretzels. The price was comparable to other garages. More
Excellent work and very thorough and informative. Performed the work I needed done and gave me information in regards to windshield and who could fill hole. Performed the work I needed done and gave me information in regards to windshield and who could fill hole. More
I recently put in a excellant evaluation of Lucas. Both their sales n service. I decided to purchase camper mirrors for my truck. I was in oerson waiting for my oil change to be completes. Both Parts n ser their sales n service. I decided to purchase camper mirrors for my truck. I was in oerson waiting for my oil change to be completes. Both Parts n service were involved. Parts gave me a price n I paid/ordered the mirrors. Service quoted me a price of $188 for install. Mirrors cane in quick. I set up install. I dropped truck off. Hour later, service called n advised they quoted me a incorrect price. The install was now $370. Bog difference. Ok’d the work. Hour later, parts called me n adviaed that there were other parts that needed to bw ordered n there would bw yet another charge. I cancelled the work, received a refund for the mirrors. I walked out to my truck. Im now pricing out the mirrors to be put on by a truck place More
I like to extend my appreciation to Randell Brito for her outstanding customer service. She worked with me in resolving my truck issues. Lucas Chevrolet is lucky to have such a dedicated employee. //Ryland outstanding customer service. She worked with me in resolving my truck issues. Lucas Chevrolet is lucky to have such a dedicated employee. //Ryland Thompson More
Lucas Chevrolet has been dealing with me in a very professional manner and taking care of my problems all though the problems were not there’s my problems exist and it started at in Detroit they fail professional manner and taking care of my problems all though the problems were not there’s my problems exist and it started at in Detroit they fail to paint my 2021 Camaro completely before they release it More
Prior to my last 3 visits I was very happy with Lucas. Since then they have completely screwed up my truck,replaced parts that weren't needed and continue to try and charge me for their mistakes. I have Since then they have completely screwed up my truck,replaced parts that weren't needed and continue to try and charge me for their mistakes. I have been without my work truck for over 3 weeks and all I get is I'm sorry. I plan on taking this dealership to court unless this is resolved . More
Summer is a very helpful and friendly service advisor and willing to go the extra mile to help the customer Tech's work performed professionly willing to go the extra mile to help the customer Tech's work performed professionly More
Excellent service, as always. While they could not find the reason for the loss of coolant, they thoroughly investigated to rule out any leak or other reason. the reason for the loss of coolant, they thoroughly investigated to rule out any leak or other reason. More