Lucas Chevrolet - Service Center

Always a pleasure going to Lucas Chevrolet for my service repairs. The staff is always friendly and courteous. I will never take my vehicle to any other dealership. repairs. The staff is always friendly and courteous. I will never take my vehicle to any other dealership. More

Since none of the service coupons, that I received when I purchased my vehicle from Lucas Chevy in 2013 have expiration dates, I decided to hold onto them and use them when I really needed to. Well I decided purchased my vehicle from Lucas Chevy in 2013 have expiration dates, I decided to hold onto them and use them when I really needed to. Well I decided to use the oil change and tire rotation coupon that I got back in 2013. Since the coupon I handed the woman didn't have the Lucas Chevy name and the price for the service stated on the coupon was $37.95, she refused to honor it. She stated that the price was too low. So, I handed her another coupon, this one had the Lucas Chevy name and the price was $49.95. She said this one was close to the price she recognized but she made a comment about it not having an expiration date and I said so what. After this experience, I felt like the Lucas Chevy Service department doesn't care about the people who purchase their vehicle from their own dealership and have it serviced there as opposed to somewhere else. I also felt like they cared more about the money I was going to spend on the service than me as a customer. More

Quick, pleasant staffing on scheduling and having the oil change completed. Quick, easy fast checkout, comfortable, neat, and clean waiting area. Never an issue when we go there. change completed. Quick, easy fast checkout, comfortable, neat, and clean waiting area. Never an issue when we go there. More

Service has been very good Service people are very customer oriented.Techs are very knowledgeable. Never had a problem with any of the employees who work there. customer oriented.Techs are very knowledgeable. Never had a problem with any of the employees who work there. More

Service that was provided was great, however the unsolicited call the day prior to see if I wanted to buy a new car cause she saw I was coming in for service. I feel that was inappropriate, I get it unsolicited call the day prior to see if I wanted to buy a new car cause she saw I was coming in for service. I feel that was inappropriate, I get it times are hard… More

I was satisfied with the work done on my car but the price was little high. but customer service was great and friendly. thank you price was little high. but customer service was great and friendly. thank you More

Staff is always courteous, from scheduling all the way to pick up. Basic service is always speedy. I am sometimes pressured for additional services that are expensive yet easily done by me for much less. pick up. Basic service is always speedy. I am sometimes pressured for additional services that are expensive yet easily done by me for much less. More

Great service as always! I never have any complaints with the service I receive here. I wouldn’t take my car anywhere else. Thank you with the service I receive here. I wouldn’t take my car anywhere else. Thank you More

My car has been in and out of your facility for the same issues 4 times with no resolution. I've had to pay each time for the same issue since 2020. I keep taking it back bc it's the same issue otherwise I issues 4 times with no resolution. I've had to pay each time for the same issue since 2020. I keep taking it back bc it's the same issue otherwise I would go to a different GM dealer. Your machnics are not good at this facility and keep guessing to fix my issue "hoping" it resolves. More

Lucas took care of me on multiple occasions and always fulfills my expectations. Service manager Bob Is great and knows how to make the customer happy! fulfills my expectations. Service manager Bob Is great and knows how to make the customer happy! More