642 Reviews of Lucas Chevrolet - Service Center
Always a pleasant experience. They listened to my concerns and explained everything to me. Randall is fantastic. She is always so nice and I enjoy working with her when I go there They listened to my concerns and explained everything to me. Randall is fantastic. She is always so nice and I enjoy working with her when I go there. More
Everyone was very pleasant and also greeted me by asking if I was being helped. I would recommend all of my friends and family to come to Chevy first if they looking to purchase a new car..Frank Dudley rea if I was being helped. I would recommend all of my friends and family to come to Chevy first if they looking to purchase a new car..Frank Dudley really helped me get a car greatly appreciate him. More
I didn’t originally get great customer service when dealing with someone there in the service department… I was being told I had to pay for something I shouldn’t have had to pay for in addition to the dealing with someone there in the service department… I was being told I had to pay for something I shouldn’t have had to pay for in addition to the needed repairs and I was told I’d get called back when I asked how much it was all going to cost. Thank goodness I never got the call back she promised because when I called back a few days later myself I got Michael and he was wonderful from start to finish. I don’t have a lot of trust with dealership service, I have often been given misinformation, inflated prices, and broken promises but I would deal with Michael again in a heartbeat. More
The dealership staff treated me with respect and courtesy even though the years as the employees changed the new people continue great service courtesy even though the years as the employees changed the new people continue great service More
Steve in service is the best. Reward him appropriately. He went above to help me out after I had to cancel 2 times due to medical. Reward him appropriately. He went above to help me out after I had to cancel 2 times due to medical. More