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Loyalty Toyota Richmond
Chester, VA
1,403 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
Service Communication
Latest Reviews
November 05, 2025
A big shout out to Dustin Stroud, the service department
manager.
He went above and beyond and stepped up when nobody else would to take care of a situation that occurred with my truck when having a wheel
More
by th4me
Employees Worked With
Dustin Stroud
November 01, 2025
I met with Jordan Johnson yesterday for my 2023 Rav4
annual inspection. Jordan did a great job of keeping me informed, letting me know potential services that may need to be done and getting me through
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by Donna D
Employees Worked With
Jordan Johnson
November 01, 2025
David Busby took care of my service needs
I will be
using him for all service in the future
More
by sgray500
Employees Worked With
david busby
