Loyalty Toyota Richmond

My name is Mary Scherra and I am a working mother, wife, My name is Mary Scherra and I am a working mother, wife, and a college student. During this time of my life I am on a tight budget and what brou My name is Mary Scherra and I am a working mother, wife, and a college student. During this time of my life I am on a tight budget and what brought me to Priority Toyota was the fact that after I got my car serviced with the prioritys for life oil change, I was told I would need 500 dollars worth of work in my car. At that time I was devestated! Here I have a morgage payment, electric bill, car payment and now a shop bill for routine maintence!?! My husband and I then discussed the option of a new vehicle and getting out of my old loan and car. A friend refered me to Skip Davis. Mr. Davis is an exceptional sales man! He is funny, straight forward and very knowlegeable when it comes to his job. I explained to Mr. Davis about my budget and family needs when it comes to a car and he showed me a Toyota Yaris. Mr. Davis went far and above his call of duty! Mr. Davis was very respectful and helpful. He answered all my questions very paitently and thourghly. He made sure to work with my budget and not once did I ever feel like he was pressuring me to buy a car like I have felt in the past from other sales people. I would also like to add that the prioritys for life is a great idea. Its so nice just to take my car to get an oil change or inspection and know that its free. Its so convienient and its nice to know I can rent a car in order to keep doing what I need to do. So now I've found a great salesman and dealership. All in all after this experience all my referrals will be to Mr. Davis and Priority Toyota. I am very satisfied in the job he did for me and I know he would do the same for my family and friends that I WILL be sending his way. You really are lucky to have Mr. Davis as a part of your team! Sincerly, Mary Scherra More

Wow, I have purchased 5 new vehicles in the past from other dealerships, but this is by far the best experience I have had. This is the second Toyota I have purchased. I love my scion TC and this is by f other dealerships, but this is by far the best experience I have had. This is the second Toyota I have purchased. I love my scion TC and this is by far the best experience I have had. My sales person Kristen went out of her way to make sure all my needs in this vehicle were met. I have never had a salsman go to such great lenghts to show me everything about all the featurs in my new car. Not every car purchase I have made I felt good about, but Kristen has changed all that. I will be sure to ask for her by name on any future purchases. More

My experience with Toyota was outstanding. I was given every opportunity to browse the lot at my own pace, and when I had questions about different vehicles Kristen was quick to answer all my concerns and every opportunity to browse the lot at my own pace, and when I had questions about different vehicles Kristen was quick to answer all my concerns and gave me comparisons to other vans. I am extremely happy with my Sienna Van and with the Priorities for life program. I can’t say enough about how much help Kristen gave me and how professional she and the other staff members handled everything. Thank you! More

I am a Toyota fan. I have driven two Highlanders but the new model had gotten too big for this Grandmother. I went to Priority after noticing their ads on TV. Their salesman, Skip Davis, greeted us with m new model had gotten too big for this Grandmother. I went to Priority after noticing their ads on TV. Their salesman, Skip Davis, greeted us with much enthusiasm. After explaining what we didn't want, he proceeded to explain to us what he thought would be a good fit. The RAV4 was our #1 choice. Skip explained that the RAV had gotten bigger from the first models but not too big. He was knowledgeable about all of the models he had to offer. He stressed that he wanted us to be satisfied as he liked to make customers for life. He even told us that he had recommended the RAV to his Mother and her happiness and satisfaction was very important to him. After driving the RAV, we agreed this was the car for us. He showed us why the purchase price was fair. The paperwork was handled efficiently and was the most pleasant car purchase we ever made. Skip Davis has made a customer for life. More

John Martin made the process of buying my new Toyota as painless as possible, found me the car I wanted with the features I wanted and most importantly at the price I wanted. In addition, he has continued painless as possible, found me the car I wanted with the features I wanted and most importantly at the price I wanted. In addition, he has continued to provide excellent service even after the sale. He always stops over to say hello when he sees me in for service and follows up to make sure I'm happy with my car. I've had nothing but positive experiences with John and Priority Toyota! More

My overall experience with Priority Toyota was excellent. Mr. Paul Berry was a pleasure to work with. I explained to Paul what I was looking for and how I wanted to make the purchase. Paul was in constant co Mr. Paul Berry was a pleasure to work with. I explained to Paul what I was looking for and how I wanted to make the purchase. Paul was in constant contact with me. In fact Paul would call at least once a week to check the status of my plans and make sure I was still interested. In fact, the week of my purchase, my present vehicle broke down on me out of state. Once I got the ball rolling to get the necessary funds, I contacted Paul and informed him that I was ready to make a deal. The day that I returned from out of town, Paul had located the vehicle that I was to purchase. I signed the necessary papers that day and my vehicle was delivered on the next day. Paul was an excellent salesman. My best friend found a car on the web site and I sent her to Paul the same day and she, too, purchased a vehicle from Paul. I would recommend any one of my friends to visit Priority Toyota in Chester, Virginia and I would definitely send the specifically to MR. PAUL BERRY. Thank you for making my retirement present to myself an enjoyable experience. Wanda R. Henderson More

Priority Toyota is a really great dealership especially with the "Priorities for life". My Dealer was great. with the "Priorities for life". My Dealer was great. More

Great experience. Brian could not have been more helpful. I would buy another car from him anytime. His knowledge of the product and professionalism were outstanding. I could not have bben in better hands. I I would buy another car from him anytime. His knowledge of the product and professionalism were outstanding. I could not have bben in better hands. I was buying this car for my daughter and Brian made her feel very comfortable. More

I have purchased several Toyota's over the last ten years and my purchasing experiance with Priority Toyota was the best experiance I have ever had. Skip Davis, my salesperson, was polite, patient, efficient and my purchasing experiance with Priority Toyota was the best experiance I have ever had. Skip Davis, my salesperson, was polite, patient, efficient and knowledgeable. He went way beyond what is expected to make sure that I understood everything, as well as made sure that I got everthing I was looking for. He made the whole process a very easy one. I will definately tell all my friends and relatives to go see Skip Davis when they need a new car. More

As a first time car buyer I did my research. After going to Haley Toyota and being ignored I gave Priority a call. Ward met me at the door with a friendly smile and greeting. He told me everything about t to Haley Toyota and being ignored I gave Priority a call. Ward met me at the door with a friendly smile and greeting. He told me everything about the Prius he could and we took a test drive. I wanted the car, but I wanted to bring in my Dad to ask Ward all the questions I didn't know the answer to....you know everything about the motor. So the next day I returned with Dad. My Dad was not very easy to get along with and was rather rude at times, but Ward took it like a champ and I walked out of the door with a new Prius. Even now I can still pick up the phone and give Ward a call if I have a question. I have even called him on a Sunday and he was able to help me set up a service appointment for Monday because I had an alarm going off. (it turned out that I just hadn't closed my door tight) I can't praise Ward enough! He was and still is wonderful! I look forward to being a client of his for a very long time! So if you are looking to buy a Toyota give Ward a call at Priority! More