Loyalty Toyota Richmond

I purchased a new Toyota Prius from John Martin in January. He was great to deal with and goes the extra mile for his customers. He really knows his job and how to make the customer feel important. January. He was great to deal with and goes the extra mile for his customers. He really knows his job and how to make the customer feel important. He is excellent in following up with you if you have questions or concerns. Priority Toyota is very fortunate to have him. I would definitely go to him again if I were to purchase another new car!! More

We had been to ANOTHER DEALERSHIP IN RICHMOND earlier in the day looking at the Rav4. We told the salesman that we wanted to look at the RAV4 and to make some price comparisons because we were not buying a the day looking at the Rav4. We told the salesman that we wanted to look at the RAV4 and to make some price comparisons because we were not buying anything today. When he knew we were just looking, barely even helped us. He even asked if we needed him to get a key to allow us to look in the vehicle. We left that dealership after about 20 minutes of being pushed into trying to buy something and went to PRIORITY. When we arrived at PRIORITY we were met by a HAPPY gentleman who was willing to take the time to hear my wife and I. He was able to see that we were interested in the RAV4. Before we even asked he went and picked up a couple of keys, one for a 2008 and one for a 2009. As we were looking for a vehicle for my wife, I was very grateful to the respect and time he gave to listening to my wife's concerns and questions. Through our timid afternoon (still gun-shy from our last experience) we were able to look at about 3 different vehicles. I was able to test-drive the RAV4 and later my wife decided to as well. COLBY was very knowledgeable and he was very understanding. He shared his knowledge and if he didn't know the answer (such as warranty info/prices), he would ask. He shared with us about the PRIORITIES FOR LIFE. He knew we were LOOKING at vehicles and wanted to make sure we had time and felt good about our visit. After most of the afternoon, we went inside to talk numbers and see what we could do. We had an idea of what we could afford, but we wanted to make sure we had found out what interest rates and deals we could find as far as loans go. COLBY asked us a couple of times what we wanted from color, details, needs, and gave us the price and told us that when we were ready we could negotiate to see if we couldn't meet what we knew we could afford. We left that day and talked with our creditors, etc. We returned the very next weekend and we were very excited to see a RAV4 in the color and with everything we were looking for. Needless to say we bought the RAV4 from COLBY HALL at PRIORITY TOYOTA of Richmond and have been very please and we continue to tell as many people as we can about our experience and THANKS AGAIN TO COLBY and not being pushy, but understanding through the whole process. More

THIS DEALERSHIP'S CUSTOMER SERVICE AND COMMITMENT TO THE CUSTOMER, IS THE BEST I HAVE EVER ENCOUNTERED. HAVING PURCHASED A FEW NEW CARS IN MY LIFETIME, I HAVE HAD BAD SALEPERSONS AND EXCELLENT ONES. MR. D CUSTOMER, IS THE BEST I HAVE EVER ENCOUNTERED. HAVING PURCHASED A FEW NEW CARS IN MY LIFETIME, I HAVE HAD BAD SALEPERSONS AND EXCELLENT ONES. MR. DANIEL RIVERA IS BY FAR, THE BEST SALEPERSON IN THIS DEALERSHIP. HIS CARING FOR THE CUSTOMER'S NEEDS AND CUSTOMER SERVICE IS SECOND TO NONE! THE SERVICE DEPARTMENT IS AWESOME. THEY HAVE WELL QUALIFIED TECHNICANS TO FIX ANY PROBLEMS. THEY ARE ALWAYS WILLING TO HELP. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE INTERESTED IN PURCHASING A TOYOTA VECHICLE AND WOULD RECOMMEND MR. DANIEL RIVERA AS THE SALESPERSON TO DEAL WITH IN ANY PURCHASES. ALEX ACOSTA More

I have purchased three Camrys from Priority Toyota of Richmond in Chester, VA. Paul Berry provided assistance with all sales. Mr. Berry is the BEST car salesman in the world!! He is a very professiona Richmond in Chester, VA. Paul Berry provided assistance with all sales. Mr. Berry is the BEST car salesman in the world!! He is a very professional and caring salesperson. I have referred other friends and family to him. More

The Best! The Best! The Best!... I went seeking to The Best! The Best! The Best!... I went seeking to purchase a new car, I seen the car that I had been admiring for months, I knew that I had to have The Best! The Best! The Best!... I went seeking to purchase a new car, I seen the car that I had been admiring for months, I knew that I had to have it. I went inside Priority Toyota where I was warmly greeted, and ushered over the man that made the impossible POSSIBLE. Daniel DeBrow, helped me in more ways than I could have ever imagined. He wanted me to have my dream car. As a first time car buyer I did not have much going for me other than good credit and a down payment. Daniel knew that I needed more than that, he worked hard, and he went beyond what I expected from any sales person (especially as a first time car buyer). I really felt like he was more interested in what I wanted to be seen in, over what would be a quick move off the lot. Daniel sat, talked and reviewed until he found a way for me to have the car of my dreams. I did not leave that day with a car, and that was okay, but within 24hours I was driving off the lot in my brand new car, the car I wanted, the car of my dreams, the car DANIEL DEBROW made possible for me to have. After an experience like this I would never buy a car from anywhere or anyone else. Daniel was the best. His work is amazing, he was over the top, and extremely dedicated in what he does. Daniel is a major asset to Priority Toyota and I would highly recommend this dealership and this sales associate to anyone. Thank You Daniel for you hard work! More

I am so happy that my husband and I stopped in Priority Toyota to "look around". As soon as we finished looking at a truck on the lot, we went into the showroom in search of assistance. We were in the sh Toyota to "look around". As soon as we finished looking at a truck on the lot, we went into the showroom in search of assistance. We were in the showroom no more than 2 seconds and the bright, smiling face of Brian McCaffity appeared. He was friendly and very interested in our exact needs. He explained, in detail, anything that we had a concern over, always with a gentle tone and a smile. We ended up buying a Tundra truck for my husband for what we call a "steal". When we went the next day to pick up the vehicle we had left behind, I expressed interest in purchasing a car of my own. He again asked my direct needs and wishes. He in no way pushed me towards a car that had options I didn't need , like a lot of other salesmen try to do, but lead me to a car that had just what I needed. That car is now sitting proudly in my driveway. I have purchased vehicles before from other dealers, both by myself and with my husband, but this was, by far, the most pleasant car buying experience I have ever had. I had already heard about the top of the line service that Priorty provides so it didn't take much to convince me on that end. So, to sum up the entire experience, I would recommend, to both friends and family, purchasing their next new or used vehicle from not only Priority Toyota, but from my new friend, Brian McCaffity. Brian was a ray of sunshine in what is usually a not so pleasant experience. I also want to say that everyone that we came in contact with at Priority was nice, friendly and very helpful. This would include Angela, who helped up get the right package to help up maintain the exterior and interior of our cars. The Loan Officers were extremely pleasant, friendly and didn't make you feel as though you were going through, what is typically, the worst part of the entire transaction. I just do not have enought words to express how satisfied my husband and I are with our whole buying experience from Brian and Priority Toyota. More

This is the fourth vehicle we have purchased from Priority and we have never had a bad experience. They know how to provide a great product with a good price backed with excellent service. They also Priority and we have never had a bad experience. They know how to provide a great product with a good price backed with excellent service. They also stand behind their product with their Priority for life program. More

I have been driving Toyotas for quite some time now. I purchased a new Prius in January from John Martin. He was a real joy to deal with and gave me a great deal. He made buying a car very pleasant expe purchased a new Prius in January from John Martin. He was a real joy to deal with and gave me a great deal. He made buying a car very pleasant experience. He has excellent people skills and does a great job demonstrating how to use the equipment on the car. He is very prompt about following up with you and is always willing to go the extra mile for you. I would definitely recommend him very highly if you are looking to purchase a Toyota!!! More

Priority Toyota is one of the best dealerships in the area. You can pruchase with confidence as a valued customer. Brian McCaffity is an outstanding sales person. Very friendly and makes you feel like area. You can pruchase with confidence as a valued customer. Brian McCaffity is an outstanding sales person. Very friendly and makes you feel like a valued customer. Purchasing my new Venza, is the third Toyota I have owned. Toyota quality is the best. The other cars I have owned were totally trouble free for the time I had them. Toyota makes a very reliable car! Not to mention the styling and comfort! More

Over the past 12 years I have had 2 camrys and have now graduated to an avalon. Each deal was done with Skip Davis. His knowledge and no pressure dealings have made me return time and time again. For me graduated to an avalon. Each deal was done with Skip Davis. His knowledge and no pressure dealings have made me return time and time again. For me a car purchase is a huge deal and Skip has done a great job walking me through everything and giving me a confidence about each purchase. It feels great to walk away from something such as a car purchase with NO REGRETS!! I will continue to go back to him again and again. More