Loyalty Toyota Richmond

We purchased a 2009 4 cy. Camry in December. Wonderful car but we were unhappy with the 4 cy. We traded the Camry with 3000 miles for a 2008 new Avalon. Jeannine and Brian were excellent to work with. T car but we were unhappy with the 4 cy. We traded the Camry with 3000 miles for a 2008 new Avalon. Jeannine and Brian were excellent to work with. They were understanding of our needs. Brian was extremely knowledgeable about the Avalon. He was informative, friendly, and professional. We realize that we lost money on the Camry but all the people with whom we dealt on this trade were very nice and helpful. We have recommended this dealership to our friends. More

Our experience with this dealership has been top notch in both the purchase of our car and the service throughout the almost 4 years that we have owned it. Skip took the time to show us all of the feature both the purchase of our car and the service throughout the almost 4 years that we have owned it. Skip took the time to show us all of the features of our new Sienna, walked us through the purchasing process and introduced us to the service department. Stephanie knows what needs to be done when we bring our car in without us being overly directive, but always calls to make sure we are ok with what the technitians have recommended. I highly recommend buying and servicing your car at Priority. More

I have 4 vehicles, 2 of which are Toyotas, 1 Ford Work Truck, and a Mazda. ALL of my vehicles are serviced and maintained at Priority Toyota. I go to Priority for my oil changes, inspection, regular v Truck, and a Mazda. ALL of my vehicles are serviced and maintained at Priority Toyota. I go to Priority for my oil changes, inspection, regular vehicle maintenance, to my engine work, all because of the excellent service and hands down best customer care around. Not only are they the exclusive car repair shop I use, I drive 50 miles, passing many other places to continue showing my customer loyalty to Priority Toyota. Stephanie Dyer/King has always been more than accommodating to my needs and has gone out of her way to make sure I understand the recommended services and the items that are critical to keep my family safe on the road. She is extremely knowledgeable and friendly. From Stephanie’s professionalism at the front to the friendly technicians working on your vehicle that always come out to greet you and explain their work the all around quality care at this dealership is great!!!!! More

I've got a very good deal on the Toyota Highlander. I've got a very good deal on the Toyota Highlander. Sales person was outstanding and explained in details all the car characteristics. I haven't b I've got a very good deal on the Toyota Highlander. Sales person was outstanding and explained in details all the car characteristics. I haven't bought the car on the first day i went tothe store and i believe that's i have a better deal since the first time we talk. All the process was fast and well explained. More

I just purchased a new 09 Toyota Crewmax from Priority Toyota. What a great group to deal with. My sales associate was Elwood Burrow and I suggest that if you go to this dealer for a new Toyota you shou Toyota. What a great group to deal with. My sales associate was Elwood Burrow and I suggest that if you go to this dealer for a new Toyota you should ask for Elwood. He was great to deal with and I actually enjoyed the entire experience while dealing with him. I had stopped in earlier and got a price on the truck I was looking to purchase, and then went out to other dealers to compare prices. Nowhere could I find another dealer that could beat or at least match the price that I got from Elwood. To appreciate all the benefits that they offer you just need to go by and see them. I am happy with my truck and my purchase. When I left the dealership with my truck, I also left with a new set of friends. Thanks, Elwood for the entire process... JOHN More

Stewart and Allan both are such professionals. I have complete trust in them and know that I can count on them for excellent service to my vehicles. They bothtake time with you to make you feel that your complete trust in them and know that I can count on them for excellent service to my vehicles. They bothtake time with you to make you feel that your needs and concerns are important to them. Allan is by far one of the best technicians I have ever dealt with and can solve any problem.They have solid recommendations on how to keep our vehicles in top shape. It is a real pleasure to deal with them More

The biggest thing that stood out to me was Daniel DeBrow worked with ME and not just to sell me a car!!!!! If it helps you better understand how he helped me he took 3 days and went out of his way to make s worked with ME and not just to sell me a car!!!!! If it helps you better understand how he helped me he took 3 days and went out of his way to make sure I was very pleased and comfortable with what I was getting. He was awesome about explaining everything to me and answered all my questions even if I had to ask twice about it!!!! He hooked me up with plenty of other accessories at little to no charge!!! If I ever buy again it will be from Priority Toyota and the great staff they have. I without a doubt will be seeing Daniel again for any of my car buying needs and you should too!!! More

Let me start by saying Skip is "awsome" he has made me and my son so happy with the Tundra we just got. I was in desperate need of a truck because my son races dirt bikes and I was driving a corolla, I w and my son so happy with the Tundra we just got. I was in desperate need of a truck because my son races dirt bikes and I was driving a corolla, I was riding through the lot when Skip walked up and introduced himself and right away wanted to help me with what I was wanting to get. I found a Tundra that was exactly what I was looking for but it had over 100 thousand miles and Skip said toyota wouldnt finance it because of the milage so we stood there thinking and Skip told me Im gonna make this happen and he did. He worked his but off to make this deal with a lot of running, phone calls, dealing, and doing everything he could to make sure I was happy. At one point I didnt think I would be able to get the truck and Skip made it happen. I have never dealt with such a nice easy going polite generous sales person. He was never pushy I never felt pressured about buying the truck, It was actually a very pleasant sales transaction. Skip took an interest in my needs and my family and did what he could to get us what we needed and thanks to him he has helped make my sons racing career a whole lot easier and has made a family of friends for life. I will send anyone I know that is looking to buy a vehicle to Skip and know they will get the best treatment. My life has been full of a lot of saddness lately and after getting my truck and dealing with Skip and completing this whole deal I feel so happy and Thank Skip from the bottum of my heart !!! More

I have not yet purchased my vehicle but I am determined to get it from this dealership. Never have I had a more flexible service and catering. Its a real dealership which is trying to help you buy a car, n to get it from this dealership. Never have I had a more flexible service and catering. Its a real dealership which is trying to help you buy a car, not STICK it to you for nothing. If you need a car and would love a dealership that stands behind their purchase instead of acting like they can not do anything... THIS is the dealership for you. The prices are A LOT lower and it's important to feel like you have someone behind you when you make such a important investment. I am traveling from Maryland just to purchase my car from them. I'm still between the Venza and Highlander, and they have been thoroughly helpful with my thorough questioning. More

On the 22nd of December I went and bought a new 2009 Tacoma. I did have a 2002 Tacoma, thought it was a good idea to get a new one. It was my first time buying a vehicle at Priority, I thought the atm Tacoma. I did have a 2002 Tacoma, thought it was a good idea to get a new one. It was my first time buying a vehicle at Priority, I thought the atmosphere was great. I liked the service and the "free oil changes for life". Patricia was very helpful and met every need. She tried to give me the best deal possible. I think Priority Toyota is very lucky to have her. Thanks Patricia. More