Loyalty Toyota Richmond

Brittney Lench nice person very friendly and professional. Helpful also. She needs a raise for hard work. professional. Helpful also. She needs a raise for hard work. More

Very friendly and professional everyone does their job with putting the customer first thank you so much Dixie Crockett with putting the customer first thank you so much Dixie Crockett More

I purchased 3 cars over the last 18 years. Always bring them in for service. On time appointments,keeping me informed about what the car needs always work with Stuart Winstead He is great to Always bring them in for service. On time appointments,keeping me informed about what the car needs always work with Stuart Winstead He is great to work with More

Dropped off on a Monday for wheel bearing job, given a quote in the afternoon. Also needed a rear axle brake job. Ready and picked up by noon on Wednesday. Bailey kept me informed every step of the way. G quote in the afternoon. Also needed a rear axle brake job. Ready and picked up by noon on Wednesday. Bailey kept me informed every step of the way. Great service from everyone in the service department that I dealt with. Thank you very much. More

Thank you Stewart W. for taking the time to make my oil change a great experience. You made sure to verify my information and called/texted me when my vehicle was ready. for taking the time to make my oil change a great experience. You made sure to verify my information and called/texted me when my vehicle was ready. Explaining what was needed to keep my vehicle in top notch working condition was a plus for me. I appreciate all you do! Thank you, T. Kim D-A More

Excellent service department and staff. Took good care of me and my car. Would definitely recommend Jennifer Stanley service advisor Took good care of me and my car. Would definitely recommend Jennifer Stanley service advisor More

Stewart Winstead made the service experience worth the trip. The vehicle was a 2003 Toyota Tacoma and it was handled as if it new. Thank you so much. It now runs like a dream. trip. The vehicle was a 2003 Toyota Tacoma and it was handled as if it new. Thank you so much. It now runs like a dream. More

SK and Brandon Davis did an excellent job of assisting us in picking out just the right RAV4. We came to the showroom knowing what we wanted and they helped us order the vehicle and kept us informed during in picking out just the right RAV4. We came to the showroom knowing what we wanted and they helped us order the vehicle and kept us informed during the delivery process. Our vehicle arrived when they said it would and filing out the paper work was smooth as could be. Anyone looking to purchase a new (or even a used one) would do well to go to Loyalty showrooms. More

The service was great. Robert Wilson handled everything in a very professional manner and everything was very smooth. Robert Wilson handled everything in a very professional manner and everything was very smooth. More

Guy Gordon is easy to work with and listens to what you are looking to purchase and price range. He has sold me my last two vehicles. I would go to him again and will as long as he is still with Loyalty To are looking to purchase and price range. He has sold me my last two vehicles. I would go to him again and will as long as he is still with Loyalty Toyota. More