Loyalty Nissan Richmond

I have been in search of a new vehicle for three months or so. I went to several dealerships, took multiple test drives and ended up at Nissan. I have owned two Pathfinders and decided on a smaller vehicle or so. I went to several dealerships, took multiple test drives and ended up at Nissan. I have owned two Pathfinders and decided on a smaller vehicle which was the Murano. I knew what I wanted and with Pam's help, my choice became reality that same day. As everyone else has commented on, you feel like you're Nissan family when entering the dealership. The personal touch really does work.... and a friendly smile. Thank you Pam for both the personal touch and :) and look forward to my next visit. More

I had a very good sales lady. She really did everything she could to help me get the car. She even came in on her day off to work with me and I ended up buying the car that day. Everyone else who walked by she could to help me get the car. She even came in on her day off to work with me and I ended up buying the car that day. Everyone else who walked by the table as I was waiting for Pam to come from doing what she was doing, they would ask me if i needed anything like water or something. They were all so very friendly. I felt like a valued customer. So yes because of how they treated me I would definitly recommend my friends, family, and everyone else to come to Priority Nissan in Colonial Heights. Pam is the best!! Her last name isnt Deal for nothing. More

My expeience with Priority Nissan in Colonial Heights was great. The dealership was true to it's word on the trade in mailing I received in the mail which I used to purchase a new Altima. They had the model great. The dealership was true to it's word on the trade in mailing I received in the mail which I used to purchase a new Altima. They had the model of the car I wanted with the options I wanted in stock. Pam Deal was great to work. She was friendly and made the purchase easy - without all the pressure that other dealerships try to put on you. The rest of the employees were friendly to me and my family as well. If anyone is looking to buy a new Nissan (or one of the great used cars they have on the lot), I highly recommend this dealership. More

The sales consultant and the sales manager were great. I appreciated their efforts to work with what we could afford and wanted in a vehicle. I will probably purchase my next vehicle from this dealership. appreciated their efforts to work with what we could afford and wanted in a vehicle. I will probably purchase my next vehicle from this dealership. I would also recommend this dealership to my friends and family. More

The dealership had the exact vehicle we had been researching for 2 yrs. 2009 we encountered Pam Deal at the Richmond Motor Trend Auto show representing Nissan and she sold us on the Murano. This l researching for 2 yrs. 2009 we encountered Pam Deal at the Richmond Motor Trend Auto show representing Nissan and she sold us on the Murano. This lead us to our 2010 Murano purchase through Robert Warner who couldn't have been any nicer or more knowledgeable and made our first Nissan purchase very pleasurable. We came with acceptable negotiating figures and the dealship was able to work with us in a very stress free atmosphere. More

I have purchased several Nissan vehicles in the past from Priority's competitors and I must say there is no comparison. The staff members at Priority welcome potential clients as if they are part of the Niss Priority's competitors and I must say there is no comparison. The staff members at Priority welcome potential clients as if they are part of the Nissan family. I would HIGHLY recommend this dealership My initial visit was not to purchase a new vehicle but to leave my son's car for the 30,000 mile maintenance and to have a tire repaired due to pothole damage. Troy Jackson assisted me with this transaction and as usual took care of everything for me. Troy is always a pleasure to work with. He takes the time to explain everything and ensure that the clients needs are taken care of. Before leaving I noticed the Black Cherry 370Z displayed in the showroom. I could not leave without sitting in it. My favorite salesman; Robert Warner (which I had met approximately two years ago) noted me admiring this car. Robert knew that I had been wanting this vehicle for over a year. He asked if I was ready and of course I was very hesitant with a decision. Robert did not pressure me into making a decision but he knew how much I wanted this car. To make a long story short Robert ordered me a 2010 Black Cherry 370Z (one displayed was a convertible inwhich I did not want)and picked it up for me the very next day. More

I have purchased several Nissan vehicles in the past but I must say there is no comparison to Priority Nissan. Priority's staff welcomes their potential clients as if they are part of the Nissan family. I must say there is no comparison to Priority Nissan. Priority's staff welcomes their potential clients as if they are part of the Nissan family. My original visit was to leave my son's car for the 30,000 mile schedule maintenance as well as some minor repairs due to pothole damage. Troy Jackson explained what was needed and ensured me that he would take care of everything. As ususal Troy was extremely helpful and delivered all promises made during this transaction. As I was leaving the dealership I could not help but notice the Black Cherry 370Z displayed in the showroom. My favorite person Robert Warner noted me admiring this car. He did not hassle me about the purchase of this vehicle even though he knows I have been wanting it for over a year. To make a long story short Robert ordered my Black Cherry 370Z, picked it up the next day, and ensured I understood all of the enhanced features before driving off of the lot. My family has now purchased three Nissan's from Robert and he is always there when we need something. Robert goes far and beyond the call of duty to ensure that his customers (family members) are happy and satisfied. More

We had originally gone in for a used car purchase but due to the experience and professionalism of the salesperson we came out with a NEW purchase WITHOUT all of the haggling the normally is associated with to the experience and professionalism of the salesperson we came out with a NEW purchase WITHOUT all of the haggling the normally is associated with car dealerships. I am greatly impressed and surprised at how easily the salesperson was able to get the financing opitons we wanted and into a car we could be proud of. She kept us informed of every step and went beyond the call to make sure were were happy with our purchase. Thanks again Priority Nissan. More

I went to Priority Nissan to look at a used Murano because I had purchased a Sentra in 09 from Victory Nissan and just was not happy with it. They would not work with me to get me into anything else b because I had purchased a Sentra in 09 from Victory Nissan and just was not happy with it. They would not work with me to get me into anything else because of my negative equity. Well, I am a very persistent peson and decided to call Priority Nissan and I set up an appointment with Jaime Davis but when I got there he had left for the day so Ryan LaTulippe helped me. He was great and I would recommend him to anyone. Well needless to say the Murano didn't work out for me but they insisted that I try a 2010 Rogue but they were not pushy about it. I drove it home for the night and fell in love with it! I am so glad they gave me a little push to try the Rogue becuase I had my heart set on the Murano. Thanks to everyone at Priority for working with me you guys are the best. More

I have now bought two cars from this dealership, my first in 2005 and my second last month, March 2010. The customer service is amazing! When I bought my first car, I lived nearby. Service I had gotten do in 2005 and my second last month, March 2010. The customer service is amazing! When I bought my first car, I lived nearby. Service I had gotten done there was also excellent. Now I live 45 minutes away in West End Richmond but have had such horrible experience at the Victory Nissan here that I refuse to go there. I admit, I fit the stereotype of a girl who knows nothing about cars. However, I know enough to realize when something's not working properly, so when I went to Victory Nissan and was treated as my stereotype, I became angry. This happened several times. I said I would never buy another Nissan if it meant dealing with them. When it came to buying a new car last month, I really liked what I had read about the Nissan Rogue. I drove down to Colonial Heights to test drive it at Priority Nissan because I knew the people were friendly and knowledgable and they never treated me as if I had no clue what I was doing. Robert was fabulous! He never once pressured me into buying the car, he was extremely flexible with my needs and wants, and he has followed up with me a couple times since my purchase to make sure that I'm happy with it (and I am!). Hands down, this Nissan dealership is the best in Metro-Richmond. More