Loyalty Nissan Richmond

The best experience I have ever had with a dealership and my first brand new vehicle purchase! I visited the dealership, now located on Priority Way in Chester, with my heart set on a used '09 Nissan Murano my first brand new vehicle purchase! I visited the dealership, now located on Priority Way in Chester, with my heart set on a used '09 Nissan Murano only to find it wasn't my perfect fit, the folks wound up working their magic and got me in a branch new 2011 Nissan Rogue which I absolutely adore with amazing financing I could have never imagined. They had a play area that my daughter just loved and where I could keep a close eye on her easily. I couldn't have been more pleased with the experience and I can truly say I am a Priority customer for life! More

PAM DEAL WAS GREAT, FELT SHE SPENT THE TIME TO MAKE SURE I RECEIVED THE BEST CAR AT THE BEST PRICE. JUST WENT TO "LOOK" AND CAME AWAY WITH A NEW CAR ON THE SAME DAY ,SATISFIED AND OVERALL WAS PLEASED. GREAT I RECEIVED THE BEST CAR AT THE BEST PRICE. JUST WENT TO "LOOK" AND CAME AWAY WITH A NEW CAR ON THE SAME DAY ,SATISFIED AND OVERALL WAS PLEASED. GREAT STAFF ALL AROUND, WHEN IT COMES TIME FOR SERVICE I HOPE I CAN SAY THE SAME? THANKS More

I recently went into the Nissan Dealership to purchase a vehicle. I was informed by Tarrance that used vehicles were 2,500.00 off. So I found a 2008 used vehicle that had a price on the window of 21,797. vehicle. I was informed by Tarrance that used vehicles were 2,500.00 off. So I found a 2008 used vehicle that had a price on the window of 21,797. So I expected to pay 19,297.00 for the vehicle. After pulling my credit report, the salesperson then stated that the 2,500.00 wasn't available on vehicles that had the price in the window! I believe this is a tactic so you're unaware if you're really getting 2,500.00 off the vehicle. Needless to say I was very upset! I wasted 4 hours of my time! Received an inquiry on my credit report, and left without a vehicle! I was informed the salesperson doesn't work for Priority, but I feel whether he's on the payroll their or not, he still REPRESENTS the company when selling a vehicle! I believe this issue needs to be rectified. In the meantime I will contact the Dealer Board, and channel 12 on your side. More

I bought a pre-owned 2004 Lincoln LS. The salesman Larry and the Sales Mgr and Finance Mgr couldnt have been more helpful. There was a squeak in the steering as well as an oil leak. This dealership picked u and the Sales Mgr and Finance Mgr couldnt have been more helpful. There was a squeak in the steering as well as an oil leak. This dealership picked up the leak and fixed it without me knowing about it until after the fact. The squeak persisted and Bob Saunders referred it to Crossroads Ford and it took months to get to the bottom of it, but he stayed with it even though he had moved onto the Priority Toyota Dealership. I am very impressed with Priority and understand completely why they're getting a Volkswagen Dealership as well. Priority will get my business in the future for sure. More

I went to Priority Nissan convinced that I wanted a Frontier Pro-4x, fully loaded. After driving the truck I was pleased with it but not convinced it was the right truck for me. Instead of pushing me Frontier Pro-4x, fully loaded. After driving the truck I was pleased with it but not convinced it was the right truck for me. Instead of pushing me toward purchasing that truck Pam suggested that I try other trim levels that I had not considered. Owning a Frontier herself, she has a lot of insight into that product line. I ended up trying a Frontier SV and liking it better based on the smoother ride due to its lack of off-road oriented suspension. Long story short, I left the dealership with a truck that better suited my needs and I saved money to boot! Thanks Pam. More

Well I went in after receiving a letter stating that my 2008 Nissan Versa was in need for a trade.That they had depleted their lots and no local auctions had them.So they wanted me to come in and discuss a 2008 Nissan Versa was in need for a trade.That they had depleted their lots and no local auctions had them.So they wanted me to come in and discuss a trade.Pam met me at the door and the deal was great:) More

My car buying experience at Priority Nissan was the best I have ever experienced. Everyone I came in contact with was very professional. I went there knowing what I wanted and how much I could afford, and I have ever experienced. Everyone I came in contact with was very professional. I went there knowing what I wanted and how much I could afford, and I left there with a car I wanted with a price I could afford. More

Pam was excellent. I came in to have my truck serviced and decided to look around the lot and found a car that suited my needs and taste and Pam was right there to get me in it. She dotted all the i's an and decided to look around the lot and found a car that suited my needs and taste and Pam was right there to get me in it. She dotted all the i's and crossed all the t's. Priority Nissan is the best. More

Our experience there was excellent. Pam explained everything we needed to know and when she did not have an answer, she found someone who could answer our question. We liked no pushiness or debate ov everything we needed to know and when she did not have an answer, she found someone who could answer our question. We liked no pushiness or debate over the trade in price for our old car. Pam even stayed late one evening so we could test drive the car when it was convenient for us. We went to several different dealers before we decided on the car and dealership we wanted. We made the right choice. We have no regrets. If the service at Priority Nissan is as good as the sales, we will be very happy. More

He was very polite and demonstrated the features of the car fully. He didn't seem rushed and made me feel comfortable to ask any questions. He didn't pressure me and explained the process fully. It was a car fully. He didn't seem rushed and made me feel comfortable to ask any questions. He didn't pressure me and explained the process fully. It was an overall great car buying process and I will recommend to all my friend. More