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Loyalty Nissan Richmond

Chester, VA

4.9
458 Reviews

16301 Loyalty Way

Chester, VA

23834

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Showing 458 reviews

October 27, 2013

I am very happy with my vehicle I purchased from this dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan! More

by Adri hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Fennell
Oct 28, 2013 -

Loyalty Nissan Richmond responded

Thank you for choosing Priority Nissan and congratulations on your new vehicle. As a premier Nissan dealer in the Richmond area, we strive for exceptional customer service with each visit and it is wonderful to hear that our staff made your purchase experience a great one. We look forward to having you as part of the Priority Nissan family for many years to come. Thank you.

October 20, 2013

I called Priority Nissan after looking for a new Versa Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence More

by Pennington_r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard McCoy
Oct 21, 2013 -

Loyalty Nissan Richmond responded

Thank you for taking the time to share your experience and for choosing Priority Nissan. Howard McCoy is truly an asset to our team and we are thrilled to hear that your experience was a great one. We’ll be sure to pass your kind words along to our staff. We look forward to having you as part of the Priority Nissan family for many years to come. Thank you and congratulations on your Versa Note!

October 09, 2013

Mr. Fennell did a great job on finding the Quest van we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others. However, when we we More

by tommurray
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Fennell
Oct 09, 2013 -

Loyalty Nissan Richmond responded

Congratulations on your Nissan Quest and welcome to the Priority Nissan family. It’s wonderful to hear that Mr. Fennell has provided you with great customer service throughout the process. While you are waiting for a physical copy of the Owner’s Manual to arrive, you can visit the following Nissan Owner’s Portal, and download a PDF copy of the Quest Owner’s manual. Hopefully the digital copy can get you through until the manual arrives and you come in for us to show you additional features of your vehicle. Since the owner’s manual is very long, you may not want to print it in full, but at least you’ll be able to view it from a computer until your manual arrives. If any questions come up, do not hesitate to give us a call. Thank you again for choosing Priority Nissan, and we look forward to serving you for many years to come. https://owners.nissanusa.com/nowners/navigation/manualsGuide

September 29, 2013

Robert Warner was a great help in helping me make my choice in a car. I am very happy with my car. I thought it was a good price and its great on gas, something that I needed. More

by Redrose81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Oct 09, 2013 -

Loyalty Nissan Richmond responded

Congratulations on your new vehicle and welcome to the Priority Nissan family. We are very pleased that Robert provided you with excellent customer service and helped you find the perfect vehicle to fit your needs. We look forward to serving you for many years to come. Thank you.

September 01, 2013

This is second car I have purchased there. Sales staff and service staff are great. Pam Deal was both helpful and patient as I walked the lot over and over trying to make up my mind. I believe I now have More

by randyth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Deal
Sep 06, 2013 -

Loyalty Nissan Richmond responded

Thank you for being a valued member of the Priority Nissan family. We are thrilled to hear that Pam has been able to provide you with excellent customer service over the years. We’ll be sure to share your kind words with our staff. Congratulations on your new vehicle and thank you.

August 30, 2013

I have been looking for a new car and Ty Onley was instrumental in helping me decide on the Altima that I purchased. He was professional, efficient, and personable! Ty recognized that I wanted the b More

by Rquesenber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Onley
Aug 30, 2013 -

Loyalty Nissan Richmond responded

Congratulations on your new Altima and thank you for choosing Priority Nissan. As a premier Nissan dealership in the Richmond area, we strive to provide exceptional customer service with every visit, and it is great to hear that Ty was able to do just that. We look forward to having you as part of the Priority Nissan family for many years to come. Congratulations again and thank you.

August 26, 2013

I rencently brought an vechile from Priority Nissan on 8/23/2013. It was a pleasure to work with Mr. Anthony McKinnon. The service was great! He answers all my questions and concern dealing with vechile I More

by JuliaHinton4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony McKinnon
Aug 28, 2013 -

Loyalty Nissan Richmond responded

Congratulations on your new vehicle and welcome to the Priority Nissan family! We truly appreciate you taking the time to share your recent experience, and for your kind words about Anthony. We are proud to have him on our team. If you need anything, do not hesitate to contact us. Congratulations again and thank you for choosing Priority Nissan.

August 20, 2013

Bought a vehicle from Robert before and honestly that's the only reason I went to Priority VW. He's a straightforward guy and I enjoy working with him. Having said that, my overall experience at thi More

by jwt02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner, Robert Warner
Aug 28, 2013 -

Loyalty Nissan Richmond responded

Thank you for your kind words about Robert and congratulations on your new vehicle. We truly appreciate valued customers such as you, and we look forward to having you as part of the Priority family for many more years to come. Congratulations again and thank you.

August 19, 2013

Visited for an Oil Change '09 Nissan Murano. Saw a '13 Nissan Pathfinder, drove it, liked it,and made a deal on it. Everything was perfect. More

by eddyfaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Aug 19, 2013 -

Loyalty Nissan Richmond responded

Congratulations on your new Pathfinder, you will absolutely love it! Do not hesitate to contact us if you need anything, and we look forward to having you has part of the Priority Nissan family for many years to come. Thank you!

August 16, 2013

Robert Warner does an excellent job of finding the vehicles for the needs of my family, Ew have purchased 3 vehicles from Robert since 2010. He is very knowledgeable in all the vehicles we have inqui More

by tommunson05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Aug 16, 2013 -

Loyalty Nissan Richmond responded

Thank you for your feedback. Customer satisfaction is our main goal, and nothing pleases us more than to hear a valued guest had such a great experience with our dealership. Our staff is certainly the best in the industry, and we are proud to have great employees such as Mr. Warner on our team. We are thrilled that Mr. Warner has helped you find the perfect vehicles over the years, and delighted to have you as a member of the Priority Nissan family. Thank you.

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