Loyalty Nissan Richmond

andrew charles was a great and very friendly salesman. he showed us a few new cars that met our budget bracket and gave us the pros and cons of each one. he was very effiecent! he showed us a few new cars that met our budget bracket and gave us the pros and cons of each one. he was very effiecent! More

All around service was great! Manager and Sales Rep. (Pam Deal) was very impressive, especially in product knowledge. I really appreciate the fact that Pam was called and came over on her day off to help m Deal) was very impressive, especially in product knowledge. I really appreciate the fact that Pam was called and came over on her day off to help me close A great deal on A new Nissan Cube. Thanks A million! William Grant More

I came in very upset because i had to purchase a car my old one was not worth fixing. Ms Black was awsome she made me feel like family and she was excellent in her customer service. I will tell all of my old one was not worth fixing. Ms Black was awsome she made me feel like family and she was excellent in her customer service. I will tell all of my friends and family to go to her to purchase a car. I am thankful that she was there because i have had bad experiences with staying at the dealership all day and i told her that she immediately gave me the express excellent service that i needed. She is an excellent seller and need to be promoted . I am adjusting to the car because of her and i thank her ever so much!!!! More

I am very happy with my vehicle I purchased from this dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan! dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan! More

I called Priority Nissan after looking for a new Versa Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence Nissan promised they could get it in that color, and then fell through), features and most of all, a FIRM price! Because the car was an unusual color (peacock blue), they had to get the car from out of state, and it arrived on the day it was promised, and in mint condition. Mr McCoy also added in some features that were NOT available at other dealers. During the process, Mr. McCoy called us periodically to keep us informed as to the status of our car, which was a great relief because of the bad experience we had with Pence.When we went to get the car, Mr. McCoy took the time to answer all of our questions in a knowledgeable manner, and again kept us up to date as the paperwork was being processed. Overall, I would recommend Priority Nissan to anyone looking for a new car. While we did not interact with the other salesmen as part of this deal, they were all professional,courteous and polite. More

Mr. Fennell did a great job on finding the Quest van we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others. However, when we we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others. However, when we went to pick-up the van, we were promised that a "super tech guy" would be available to show us how all the "things" worked on the van. Unfortunately, there was no tech person there, and when we tried to find the Quest manual, there was no manual either. We printed off a Quest Quick Reference guide we found on the internet and that is all we have. The salesperson who worked with us did a decent job of showing us the basics, but we still have a lot to learn and many questions. Mr. Fennel has called several times to continue to work with us. When the manual arrives, we'll arrange for the tech person to be there as well. Hopefully this will all work out OK. More

Robert Warner was a great help in helping me make my choice in a car. I am very happy with my car. I thought it was a good price and its great on gas, something that I needed. choice in a car. I am very happy with my car. I thought it was a good price and its great on gas, something that I needed. More

This is second car I have purchased there. Sales staff and service staff are great. Pam Deal was both helpful and patient as I walked the lot over and over trying to make up my mind. I believe I now have and service staff are great. Pam Deal was both helpful and patient as I walked the lot over and over trying to make up my mind. I believe I now have two quality cars. Pam made buying a car there a very pleasurable experience. More

I have been looking for a new car and Ty Onley was instrumental in helping me decide on the Altima that I purchased. He was professional, efficient, and personable! Ty recognized that I wanted the b instrumental in helping me decide on the Altima that I purchased. He was professional, efficient, and personable! Ty recognized that I wanted the best deal that I could get trading in my car, and he worked to make it happen. After I made my decision, Ty had the car ready and the paper work completed quickly and efficiently. Everyone that I met at the dealership made me feel special. I look forward to a rewarding experience for service at Priorty Nissan! More