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Loyalty Nissan Richmond

Chester, VA

4.9
442 Reviews

16301 Loyalty Way

Chester, VA

23834

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Showing 442 reviews

January 05, 2016

In search for the perfect truck Pam Deal helped me find the perfect truck. Once found they got it transferred to Priority Nissan. Everything was ready when I visited the dealership. More

by DGleason78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Deal
December 30, 2015

Service Dept The service dept is the worse i cone for an oil change which is free i asked about rotating tires. Statement was you get a free oil change what more d More

by cargirl123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont recall his name but one was a salesman he told me i could go to another Prioriry. An Asst Manager in Swrvice its been two incidents one where i had an appt and rhey said they were short and i had ro resch it was on a Saturday
December 05, 2015

Great service, My dealer helped me find the right vehicle for me and I enjoyed her service and it was great to find someone that show good customer interest and grea More

by Jrodbenson34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Deal
November 28, 2015

HORRIBLE SERVICE!!!!! My vehicle was towed to this dealership due to unknowingly filling my gas tank with diesel. The technician working on my vehicle cracked my windshield More

by Sam1818
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan Matheny
October 13, 2015

Best service! Friendly service! Robert Warner was attentive and catered to my needs in serving for a car. He put me in a great car and was prompt in doing so. I would definitely reco More

by lonid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
October 13, 2015

Best ever! Fully Satisfied!! 😀 I've been anywhere trying to find a car that will fit my budget and especially with a good quality. I really don't have any idea with the car that's More

by dannjanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
September 17, 2015

Another New vehicle This is the 7th Nissan in 5 years purchased by my immediate family, All of us are happy with our vehicles and the service we get with the vehicles. More

by neno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davis, Chad Kranz, Robert Warner, John Diaz
July 19, 2015

Purchase of new vehicle I am truly pleased about the vehicle and how I was treated during the process. Mr. Robert Warner is a true professional he found the best deal possibl More

by marshallcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Warner
June 25, 2015

This dealership cares I had some issues but they bent over backwards to solve the problem ....I am very pleased with the way they handle things. I am very pleased with the More

by Ken Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
June 12, 2015

Excellent!!! This is my second vehicle purchased here and I highly recommend them!! Howard went above and beyond to help me with my situation. Howard is very pers More

by ekdoolin13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard McCoy
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