Loyalty Nissan Richmond

At my service appointment, I was greetly upon arrival and car was taken on time. The service was completed within the time indicated it would be. car was taken on time. The service was completed within the time indicated it would be. More

Here at Loyalty the staff is very friendly especially Stephanie M, very polite. Will come again. Stephanie M, very polite. Will come again. More

Tre was FANTASTIC! Excellent customer service! I will always return to Loyalty Nissan for future purchases. Thank you! Shannon Excellent customer service! I will always return to Loyalty Nissan for future purchases. Thank you! Shannon More

I’m glad Stephanie was helping me, she kept me updated on my car and her customer service was great.. my car and her customer service was great.. More

Stephanie is the best service advisor at Nissan. She personable, knowledgeable and very professional. Thank you for everything you do to assist customers with their car problems. She personable, knowledgeable and very professional. Thank you for everything you do to assist customers with their car problems. More

Tiffany is Awsome ! !!trustworthy!!!always take care of her customers like we are her family!!!Nissan so lucky to have her as a employee !!trustworthy!!!always take care of her customers like we are her family!!!Nissan so lucky to have her as a employee More

I would like to give you some advice on when someone is picking up their car,you should bring the car inside out of the rain.I believe it would make it a better experience for the customer.I got this idea picking up their car,you should bring the car inside out of the rain.I believe it would make it a better experience for the customer.I got this idea from the Toyota Dealership when I had my oil changed there cause you couldn’t get mine done that day which that is very disappointing.I have no complaints otherwise until that moment. More

I enjoy every experience Ive had with Robert Warner at Nissan. This is my 4th car that I've bought from him. Nissan. This is my 4th car that I've bought from him. More

Outstanding customer service provided by Mikeala Brown. She was informative, courteous and professional. B. Christian She was informative, courteous and professional. B. Christian More

It is very difficult for me to have service done during week. I usually do not have an appointment, I just show up early Saturday morning and get in line. Most visits are basic oil change and or state insp week. I usually do not have an appointment, I just show up early Saturday morning and get in line. Most visits are basic oil change and or state inspection. I am always aware that it could be an extra wait, but I do plan to be in a hurry. Your ability to “fit me in” is always appreciated. Thank you for accommodating my needs. More