Loyalty Nissan Richmond

Loyalty Nissan is the best dealership is the best that I have ever dealt with. They go above and beyond to give you the you the best possible deal and discounts and they are very military and veteran friend have ever dealt with. They go above and beyond to give you the you the best possible deal and discounts and they are very military and veteran friendly. Our agent, Kevin Collins, was excellent. He connected with us on a personal level. We shared many personal stories with each other which helped pass the time while management worked their magic and made the experience that much better. Kevin is a true asset to Loyalty and and a friend to his customers. Thank you Kevin. Loyaty has earned my business for many years to come. More

Myrna Barrios is an excellent sales consultant at Loyalty Nissan. Will highly recommend her to others. Nissan. Will highly recommend her to others. More

Roger Hodges was professional, courteous and caring. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. More

Roger Hughes is always very professional and courteous. I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (app I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (appt. time 2:45) til 4:45. I thought 1 1/2 hours was long. I know they were busy and was glad to get the appt. But wait times always seem too long. Thank you More

Robert Warner is my salesperson. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. More

Excellent service from the service department to the sales department. Helped in every way possible and never pushed a sale. sales department. Helped in every way possible and never pushed a sale. More

First time at this dealership. Personnel polite and courteous. Had a good experience. Salesperson Kevin Collins did a great job. Kudos! Personnel polite and courteous. Had a good experience. Salesperson Kevin Collins did a great job. Kudos! More

Very clean and love the service they provide when I'm there customer service representatives are very nice and friendly there customer service representatives are very nice and friendly More

Service has improved a lot over the years past. . Great Experience this time thanks to Roger Hodges!!!! . Great Experience this time thanks to Roger Hodges!!!! More

As always, Kim Turner and co-workers have done an excellent job in maintaining services for my vehicle. I appreciate all that they do. excellent job in maintaining services for my vehicle. I appreciate all that they do. More