Loyalty Nissan Richmond

Mohamad, was eager to assist me with the purchase of a new vehicle. He answered all my questions and if he couldn't he found someone who could. I decided not to purchase my dream vehicle and went with the new vehicle. He answered all my questions and if he couldn't he found someone who could. I decided not to purchase my dream vehicle and went with the most reliable source of Loyalty Nissan instead - lifetime warranty, plus WRAP - how could I go wrong? More

Stephanie B, she is always informative & takes the time to listen to your complaints. I know personally if your warranty is in effect, she’ll make sure your warranty is applied. She’s 100% reliable & you c to listen to your complaints. I know personally if your warranty is in effect, she’ll make sure your warranty is applied. She’s 100% reliable & you can rest assured she’ll represent you well with the technician. She works hard to see your automobile is delivered on time. She has been my customer service representative for several years by request! More

Loyalty Nissan is the best dealership is the best that I have ever dealt with. They go above and beyond to give you the you the best possible deal and discounts and they are very military and veteran friend have ever dealt with. They go above and beyond to give you the you the best possible deal and discounts and they are very military and veteran friendly. Our agent, Kevin Collins, was excellent. He connected with us on a personal level. We shared many personal stories with each other which helped pass the time while management worked their magic and made the experience that much better. Kevin is a true asset to Loyalty and and a friend to his customers. Thank you Kevin. Loyaty has earned my business for many years to come. More

Loyalty is excellent and the staff is always amazing. I love the video we receive once our vehicles has been checked. So thank you guys for a job well done. Shout out to Larry Meade for his awesome Custo I love the video we receive once our vehicles has been checked. So thank you guys for a job well done. Shout out to Larry Meade for his awesome Customer Service!!! More

Went to dealership for a oil change and Pandora thomas was excellent to work with. Pleasant and informative. Highly recommended. was excellent to work with. Pleasant and informative. Highly recommended. More

Myrna Barrios is an excellent sales consultant at Loyalty Nissan. Will highly recommend her to others. Nissan. Will highly recommend her to others. More

Roger Hodges was professional, courteous and caring. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. More

Roger Hughes is always very professional and courteous. I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (app I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (appt. time 2:45) til 4:45. I thought 1 1/2 hours was long. I know they were busy and was glad to get the appt. But wait times always seem too long. Thank you More

Robert Warner is my salesperson. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. More

Excellent service from the service department to the sales department. Helped in every way possible and never pushed a sale. sales department. Helped in every way possible and never pushed a sale. More