Lowe Toyota of Warner Robins
Warner Robins, GA
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Went in to price/purchase a Scion FRS for my Daughter. Original salesman was not friendly and while my Daughter was sitting in the car I said the backseat was small and the Sales Guy asked did we have any Original salesman was not friendly and while my Daughter was sitting in the car I said the backseat was small and the Sales Guy asked did we have any kids as if we were married? I explained she was my DAUGHTER and we were looking for he college car. I had priced/reviewed our trade on Kelly Blue Book previous to going to the Delarship. The Kelly Blue Book "Trade in Value" of our vehicle was $22,238.00. According to Kelly Blue Book this is the price we should get from the Delarship for trade in value. I explained to the Salesman I was going to pay cash for the difference and had looked up the value and as long he was fair I would buy the car. Vehicle was appraised and they came back at $16,500 trade value. I got made and left. My Daughter then found a Camaro at Five Star and I went and started to negotiate with Five Star. My Daughter asked me to give the Toyota Place another shot, I had already received an offer of $21,000 trade from Five Star. We left and went back to Lowe Toyota and I asked to speak with Jerry Barker and explained I was working a deal with Five Star but she wanted the Toyota and I had been in previous and insulted with the trade offer. THe vehicle was appraised again by Jerry Barker and I was offered $18,500 this time and told he had helped me out with an exptra $2000. I left and went back to Five Star and asked them to look up the Kelly Blue Book Value for Trade in and they gave me the $22,238 from the site as trade. I then purchased a Camaro and went to the Five Star Nissan and purchased an new Nissan Frointer for my son. Lowe Toyota could have sold 2 cars but instead lost both sales due to low pricing on a trade in that had been bought at that very Dealership. More
Sales Pro Ron Jones had my vehicle delivered to my front door without any hassle talk about customer service, friendly , and a excellent overall experience that was the VERY BEST I have ever experienced all door without any hassle talk about customer service, friendly , and a excellent overall experience that was the VERY BEST I have ever experienced all within my budget with all the features I asked for but to have it brought to me on a flatbed tow truck with 8 miles on it was the icing on the cake I have never heard of /or experienced such top notch customer service Lowe Toyota of Warner Robins GA ,and Ron Jones Dodatdeal has given me and out of this world car buying experience ,you can rest assured I will pass on my car buying experience I received to others who are looking to purchase to go to Ron Jones at Lowe Toyota of Warner Robins. A big thanks also to Carolyn Hooton who called me the next day just to give me a big thanks and share some important features of the car with me. More
I have bought cars at Lowe Toyota in the past and have always had a positive experience, but I have to say this was the best experience of them all. My salesperson, Michael Lawrence, was awesome. I did always had a positive experience, but I have to say this was the best experience of them all. My salesperson, Michael Lawrence, was awesome. I did not feel pressured, and I felt like I was treated fairly in all areas. Michael is very easy to do business with and very knowledgeable about Toyota and their products. He was very thorough when he explained everything on the 4Runner. Michael went above and beyond and even came in on his day off to finalize everything and show me once more how everything on the 4Runner worked. I strayed with my last vehicle and bought a 2012 Jeep Grand Cherokee. The difference in my experience at Lowe and the one I had when I purchased my Jeep - well, there is no comparison. There is also no comparison between the Jeep and 4 Runner. I learned my lesson. I will once again be a loyal Toyota customer. Purchasing a vehicle is a "big deal", and I am so thankful Michael was there to make sure it was an enjoyable experience for me. He is the best!!! More
Sam's approach was very appealing. His friendly and open style, with his no-pressure and honest position, led me to believe I could talk to him. We actually became friends before I left. He was knowled open style, with his no-pressure and honest position, led me to believe I could talk to him. We actually became friends before I left. He was knowledgeable about the car I wanted--and gave me good advise when I asked him for information. When I come back--I will look him up as my point of contact. I will also recommend him to my friends--he takes away the bad image some salesmen might have, and makes buying a car an everyday experience. More
My first experience buying a Toyota was a horrible experience. I will not buy another Toyota from Lowe Toyota ever again. Randy Soloman was completely unprofessional by using aggressive language towar experience. I will not buy another Toyota from Lowe Toyota ever again. Randy Soloman was completely unprofessional by using aggressive language toward my husband and I. Even after our purchase, Ray Johnson and Randy Soloman we're not willing to discuss our purchase or offer an solutions to our problem. They pretty much told us that things would go their way, and we needed to leave their dealership. They kept us waiting for an extended period of time before acting so unprofessionally. I am convinced that Lowe Toyota is not a "people's business". Lowe Toyota made a mistake on our paperwork, but Ray Johnson was adamant at stating that was not their fault, and they really didn't care about the mistake or the customer. More
We went to Lowe searching for a new car because we have always taken our vehicle there to be serviced and never had a problem. At first it was a nice experience because we were not hounded like other deale always taken our vehicle there to be serviced and never had a problem. At first it was a nice experience because we were not hounded like other dealerships seem to do. When we did show interest in a car they tried to strongly push us into buying it even though we said we were just looking around first. They tried to get us to sign a paper saying that we would buy that day. That surely wasn't going to happen with the price they were asking for, and they would not go down much on the price. We told the salesman no and that we were going to do more research before we make our decision. We got up to leave and walked into the main floor. The salesman told us to wait and brought out the sales manager to try an convince us to buy that day. He asked what he could do to make us buy the car at that moment. We told him, and he did not listen to what we were telling him bringing out an offer that was the same price we already said no to. We looked on our phone to look up the msrp pricing which was lower than what they were willing to let it go for. We said this to him, and he got an attitude telling us we were wrong. He told us we would not find the car we were wanting with the price we were asking for. Well he was wrong. We went to Butler in Macon and got the same car for thousands cheaper with a lot less attitude. The sales manager's bad attitude is really what lost the sale. There is no reason to get angry at a customer that you were only involved with for 10 minutes because they told you no and wanted to shop around first. Because of Randy Solomon's attitude, we will not bring any other our cars there in the future nor will we recommend your dealership to others. More
I was very happy with my choice and the friendly service I received her at Lowe Toyota it's my second vehicle and I tell people to shop lowe Toyota they are the best love these people the service is the bes I received her at Lowe Toyota it's my second vehicle and I tell people to shop lowe Toyota they are the best love these people the service is the best More
In 2012 I bought a 2010 Toyota FJ Cruiser and Linda Slaughter approached me and was very friendly and accommodating. I came back on September 6, 2013 to trade the 2010 for a 2013 Toyota FJ Cruiser. I Slaughter approached me and was very friendly and accommodating. I came back on September 6, 2013 to trade the 2010 for a 2013 Toyota FJ Cruiser. I was very pleased with the customer service again from Linda Slaughter and Connie Hooton. More
Michael was an exceptional sales professional. He catered to my every need and made the car buying experience a pleasure. With most people in today's economy my credit was not at its best, but Michael and th to my every need and made the car buying experience a pleasure. With most people in today's economy my credit was not at its best, but Michael and the finance team went over and beyond to make my dream of owning a new car come to life. I would definitely recommend Michael and Lowe Toyota to my friends and family! More
Michael was awesome with the sell, I told him what i was looking for and the types of payments, wow did he ever deliver he got me a deal on a brand new truck and all i was trying to do was buy a used truck looking for and the types of payments, wow did he ever deliver he got me a deal on a brand new truck and all i was trying to do was buy a used truck for much less for the same payments. If anyone is looking for a car of any kind i would definitely talk to Michael because is will to go the extra mile and search all the vehicles to get you exactly what you are looking for in a car. So far i am absolutely in love with my new truck (2013 Tacoma). It has every option i was looking for and more. Thank you for the help and great service man! More