Lowe Toyota of Warner Robins
Warner Robins, GA
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Friday, Jan 7 2011, my wife and I were at the dealership having our 2010 Tundra service. We were not in the market for a new vehicle; however, an upgrade would be nice. The salesman found a Tundra that met having our 2010 Tundra service. We were not in the market for a new vehicle; however, an upgrade would be nice. The salesman found a Tundra that met my expectation. I told him we had errands to run and if he could get the price right he would have my business. My wife and I returned to the dealership a couple of hours later to pick up our Tundra from the service department. Mr. Watts verbally told me the price and payment at a good interest rate, so we purchased the new truck on the spot. This has been the best vehicle buying experience I had ever had. Not much game playing, no playing with the price and figures. Just good old fashion straight talk and a handshake. Again we were not in the market to buy a new vehicle, because the 2010 Tundra exceeded my expectation. The 2011 Tundra were a year and package upgrade only. More
I would like to first say this was truly the best car buying experience I have ever had and i have bought my share of cars. Working with Linda and the team was the greatest, i'd buy a car every few mont buying experience I have ever had and i have bought my share of cars. Working with Linda and the team was the greatest, i'd buy a car every few months if this is the kind of service i get. Linda promised me a painless transaction, and actually I was putting off my purchase because I dreaded the experience. On the day I bought my car I was babysitting my granddaughter and didn't want to bring her with me, I spoke with Linda the night before and she promised me in and out service. She delivered and more, I drove away in my favorite model (2011 Avalon) and could not be happier. Thanks Lowe Toyota and Linda Slaughter for such wonderful service. You set the standard others will find hard to meet or beat. Brenda Black More
I researched about 8 different SUV or cross-over vehicles prior to going to Lowe Toyota. I visited 3 different dealerships (Ford, Honda and Toyota)and corresponded with 5 online. Sales service was superior prior to going to Lowe Toyota. I visited 3 different dealerships (Ford, Honda and Toyota)and corresponded with 5 online. Sales service was superior from the Toyota dealership because the initial salesperson was allowed to manage the process without sales management taking over the exchange. Working as a team, individuals from the dealership never waivered from providing me answers to my questions that I felt were honest and straightforward. The salesperson was very competent, friendly and patient. Both the salesperson and the finance person took time to explain options, work toward my requests as the customer and review my choices after selection. Not only will I return to this dealership for my next purchase, but I am recommending my friends!!! More
Lowe Toyota came through for me. My wife's & my credit took a hit this year and I was upside down in my trade (Beautiful SUV but gas guzzler). I wanted a new Camry but was concerned about trade value. I took a hit this year and I was upside down in my trade (Beautiful SUV but gas guzzler). I wanted a new Camry but was concerned about trade value. I was initially disappointed by what they offered for my trade in, and decided to check out the competition in Macon. I discovered a significant decrease in the level of professionalism & customer service immediately. They were willing to offer me more for my trade, but I felt uneasy the whole time...felt like I was gonna regret my purchase. I was declined from the lender that I wanted to use and since evening had rolled around they had to shop my deal to another finance company. They let me keep their car overnight and at 3pm the next day they told me I was approved at the most miserable terms you could EVER imagine. I took the competition's vehicle and drove it to Lowe Toyota. I told them the situation with my credit and it was like it didn't even matter. I told them what I wanted and they listened. I felt valued and they seemed proud to earn my business. The competition threw my credit in my face and smeared it all over me like I was a disgusting worm who should be lucky anyone would be extending me credit. Less than an hour of my return to Lowe Toyota, I was approved and they BLEW AWAY the competion. They gave me a fair trade value on my nearly 8 year old vehicle that I still owed on! They took $5,000.00 off the MSRP on a 2011 Camry!!! The price was UNDER INVOICE!!! The scheduled maintenance is FREE for 2 years/25,000 miles!!! I still can't believe the interest rate is as low as it is with our credit score being so hideously low. I know I could have gotten a car anywhere but the terms would have been horrific. Needless to say, I took the competition their car back and wondered why they advertise better price and selection. Fuel savings and trade value were my top two concerns and I was taken care of. I will recommend Lowe Toyota to anyone and everyone. I literally 'Drove Home Happy'!!! I'm so excited when I go out to the garage and see my shiny new Camry. I'll save THOUSANDS of dollars over the life of my loan compared to the competition...I'll save thousands of dollars in fuel costs...my insurance is cheaper...I paid ZERO dollars out of pocket and the sales rep (Mat Leopard) went the extra mile to familiarize me with the service department, the website, he even fed me for free! I AM A TOYOTA MAN!!! Thank you, thank you, THANK YOU LOWE TOYOTA!!! I just read online at how fuel prices are expected to be near $4.00 by summer of 2011. Thank you for taking care of me!! More
I would like to Thank Jessica Mitchell for the professionalism used in working with me on the purchase of my 2010 Toyota Corela LE on November 16,2010 She made the transition very smooth. She exce professionalism used in working with me on the purchase of my 2010 Toyota Corela LE on November 16,2010 She made the transition very smooth. She exceeded professional as an employee of Lowe's. Thank you again. Karen Bowen Warner Robins, GA. More
I do my homework when it comes to major purchases. I spend hours on the computer for reviews and prices of the object I plan to purchase. In 2007 I had planned to purchase a my first new vehicle, a Toyo spend hours on the computer for reviews and prices of the object I plan to purchase. In 2007 I had planned to purchase a my first new vehicle, a Toyota Prerunner Off Road TRD Double Cab 4X2 Truck. I visited a couple dealers in the South GA area and was not satisfied with how I was treated as a customer, or the price. A friend told me to go to Lowe Toyota in Warner Robins. The exact truck I wanted was on the lot. The salesman I worked with at the time was very friendly and explained everything to me so that I understood. I was very pleased and excited about the new purchase. This year, 2010, it was time for me to make another purchase. I was passing my first purchase down to my son. Again, I did my homework. I searched on the internet for longevity, resale value, gas mileage, a price range to fit my budget, and of course what appeals to my taste. I decided that I wanted the new 2011 TX Off Road Toyota Prerunner. I began making calls this time. I knew what the truck looked like; the body style had not changed. I just needed someone to give me a good price. I talked to a few dealers over the phone, but it seemed that business over the phone was not what they wanted. After a little dismay, I made the call to Lowe Toyota. I told the salesperson what I wanted, and after an intelligent conversation, he gave me a price that was in my budget. I was so excited. Don Watts was very friendly over the phone. When I arrived at the dealer, everything was as he said it would be. The truck was ready to go and everything I asked for over the phone. I was in and out of the dealership in just a couple of hours. I was so excited. The service was great! Why I ever called the other dealers in the first place is beyond me. More
I am someone who does not look forward to buying a new car because I do not usually like dealing with salesmen. I generally buy a new car every 5-6 years and it was time to start looking. I researched s car because I do not usually like dealing with salesmen. I generally buy a new car every 5-6 years and it was time to start looking. I researched several cars on the internet and then did some test drives. I narrowed my search and selected my vehicles to purchase. In using the internet to obtain dealer quotes my two local Toyota dealers showed up. I initially went to the closest one. They did not have the car I wanted and then after telling them to contact me when they had a car with the options I wanted they never called me back. Then I went to Lowes Toyota. I met up with Ed Lyons and he energetically found the car with the options I wanted. He was friendly, professional and determined to make me happy about a new car. I felt he was very honest. I am extremely satisfied with the price I received on my new car and trade in value for my old car. I will highly recommend Lowes Toyota and especially Ed Lyons. More
My experience was Marcus was great. He was very professional and helpful. He dealt with me online and by phone prior to meeting face to face. I went in, signed papers, got my keys and left in an ho professional and helpful. He dealt with me online and by phone prior to meeting face to face. I went in, signed papers, got my keys and left in an hour. I loved the hassle/stress free experience I had. I am already thinking of doing business with them in the future and I just bought my new car. More
Good Experience. Not as hectic and difficult as I Good Experience. Not as hectic and difficult as I thought it would be. Will recommend Lowe Toyota to others in the community. Friendly staff and pe Good Experience. Not as hectic and difficult as I thought it would be. Will recommend Lowe Toyota to others in the community. Friendly staff and personnel. Great sales associate----knowledgeable. Hope the follow-up visits for maintenance is just as good and friendly. More
It was a real pleasure to purchase from them,I feel that although Im a old man set in my ways they made this sale a pleasant experience. All personel we came in contact with went out of their ways to make u although Im a old man set in my ways they made this sale a pleasant experience. All personel we came in contact with went out of their ways to make us feel welcome and relaxed with the buying experience.This is the second new car we had purchased from this dealer and if we ever need another car we will buy it from them. More