Low Book Sales

Definitely recommend Low Book Sales! I trust them as I have come in for noises which turned out to be simple fixes or just a debris issue and they have always been honest and not tried to trick me into wo have come in for noises which turned out to be simple fixes or just a debris issue and they have always been honest and not tried to trick me into work that doesn't need to be done. Also, service can be charged onto an RC Willey account which is very helpful! More

We had a great experience at Low Books Sales. Sean Hendricks was amazing to work with. We were able to get into the car we wanted and Sean went above and beyond to get us the best financing out of an Hendricks was amazing to work with. We were able to get into the car we wanted and Sean went above and beyond to get us the best financing out of anywhere we had been previously. Thanks to Low Book Sales and Sean Hendricks. More

I came in with a $100 voucher I had received from Low Book Sales as a thank you for our recent car purchase. My tire pressure light was coming on every 2 days, so I asked them to check that out and also Book Sales as a thank you for our recent car purchase. My tire pressure light was coming on every 2 days, so I asked them to check that out and also to see if they could figure out what was making a thumping noise when I drove the car. I also needed an oil change. I was not planning on spending any money out of pocket. The lady at the service desk came and told me there was a nail in a tire, so they would do the flat repair and oil change. I also needed to get the shocks in the rear fixed as they were the cause of the thumping noise. The cost would exceed the $100 voucher and I just didn't have the funds to pay for the shocks at that time and told her I would have to return in a few weeks to get the chock repair taken care of. After a few minutes she returned and told me it would be taken care of, even though I could not pay, they didn't want to send me back out on the road with the shocks the way they were because of the safety concern. THANKS LowBook. We are loyal customers, you always take care of us. More

Very fast and friendly service...as soon as I walked in I was acknowledged and directed to the department I needed. Once I was there I was also greeted very fast and by a sweet lady names Melissa who works a was acknowledged and directed to the department I needed. Once I was there I was also greeted very fast and by a sweet lady names Melissa who works at the service department. I would very highly recommend this place, oh and it never hurts to get free popcorn and drinks for my son to keep him busy while we wait! Will definitely be coming back c: More

My driver door had been hit and bent something causing it to grind metal everytime I opened my door. Brought it in to be fixed, was expecting around $100 but they said they only had to hammer a part out so to grind metal everytime I opened my door. Brought it in to be fixed, was expecting around $100 but they said they only had to hammer a part out so they charged me NOTHING! Wooohooo!!! I love the service center! More

The staff here was very prompt and the price was lower than the other service bays I've been to. Low book sales is a great place to do business with. I recommend them to everyone I talk to. than the other service bays I've been to. Low book sales is a great place to do business with. I recommend them to everyone I talk to. More

Went looking for a great car with low gas mileage and definitely got what I was searching for! I got amazing customer service and their was no pressure. I love my new used car and I recommend low book sa definitely got what I was searching for! I got amazing customer service and their was no pressure. I love my new used car and I recommend low book sales to all my friends and family! I'll definitely buy another car from them one day! More

THE PEOPLE THERE ARE FRIENDLY AND WAS GREAT IN HELPING FIND THE RIGHT CAR FOR ME AND MY WIFE.ME AND MY WIFE WAS IN AND OUT IN ABOUT A HOUR AND A HALF ONCE WE FOUND THE CAR.TYLER WAS GREAT IN EXPLAINING AL FIND THE RIGHT CAR FOR ME AND MY WIFE.ME AND MY WIFE WAS IN AND OUT IN ABOUT A HOUR AND A HALF ONCE WE FOUND THE CAR.TYLER WAS GREAT IN EXPLAINING ALL THE PAPER WORK AND IT WAS AN ENJOYABLE EXPERIANCE. More

I gave Lowbook the rating I did, because I TOTALLY expected that I could not get bought. I did. Smooth experience. When I got the car home, I found something odd in the cig. lighter. A black knob of s expected that I could not get bought. I did. Smooth experience. When I got the car home, I found something odd in the cig. lighter. A black knob of some kind. I discovered that it was the adjuster for the center vents for the AC. I called Cash Brown and he told me to bring it in. They said they would get the part and fix it. They did, and, the day I went in to see if they had my part, the service Mgr. said she did and could wait a sec and she would see if they could put it in then and there. It took about and hour and the work was great. It was a GREAT experience. More

I looked online at the option of trading in my car. I was upside down on the loan because I had a high interest loan before re-financing with my credit union for a rate of 3.65%. I was told that they'd take upside down on the loan because I had a high interest loan before re-financing with my credit union for a rate of 3.65%. I was told that they'd take my trade in over the phone and would roll it into a new car loan. I gave all of my information before the appointment so I could speed up the process. When I got there for my appointment alot of the info I had given was not in the computer. I was told that they didn't want my trade in, but I could get a new car loan with them (so I'd have 2 car loans). I asked multiple times the interest rate that I'd have and the guy kept saying he wouldn't know until I picked a car. After I picked a car I told them the highest I would do for a car payment is $450. After the sales guy talked to the people in the "tower" I was told my car payment would be $550. I kept asking what the interest rate was and finally the sales guy told me it was 20%!! He said I needed to sign right then to get the "No Sales Tax" insentive. He said I could refinance after a year. Well I ran the numbers and I'd pay $3,750 in interest in 1 year and $2,850 towards principle. I gave them my info so I wouldn't waste MY time if the numbers weren't right. They wouldn't give me that info until I already picked a car, drove it, they drove my car to value it, waited for their GAMES!! I will NEVER do business with this company. Don't waste your time going there unless you already have your own financing upfront. More