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Lovering Volvo Cars Concord
Concord, NH
314 Reviews
Lovering Volvo was established in May of 1996 by Rich and Linda Lovering in Concord NH. In 1998, they opened another Volvo dealership in Nashua, NH and in 2005, opened Lovering Volvo of Meredith, NH. We have established a family of dealerships to make it more convenient to meet our customer’s needs throughout the state. Rich has been in the automobile business for 26 years and Linda has been working in the industry for 28 years. We are a family owned and operated business.
Rich and Linda’s ultimate goal is complete customer satisfaction. Our mission statement reads: “ To provide a superior ownership experience unsurpassed in the auto industry. To care and communicate with consumers and each other. To understand providing a superior ownership experience means satisfied customers and employees.” Well run companies understand that employee satisfaction = customer satisfaction.
Through our commitment to customer service, we are proud to be the recipients of the Volvo President’s Club Award since 1998. This prestigious award recognizes the top performing retailers throughout the country whose hard work and dedication have provided their customers an outstanding ownership experience.
We offer a no pressure, transparent sales process and a consumer friendly environment. We have state-of-the-art service and parts departments with highly trained, skillful technicians.
So, come and experience the 'Cars you love from people you trust' when you decide to purchase, lease, or service your car!
We look forward to meeting you!
Sincerely,
Rich and Linda Lovering
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 314 reviews
March 14, 2011
We had a terrific experience working with this dealership and recommend them highly. They took the time to get to know us and suggested vehicles that matched our needs, rather than trying to push a vehicl and recommend them highly. They took the time to get to know us and suggested vehicles that matched our needs, rather than trying to push a vehicle that didn't. During the financing process, we were looked at as people, rather than a FICO score on a piece of paper. This approach was significantly different that what we experienced at other dealerships. We won't hesitate to return to Lovering in Concord, from our residence an hour away, for our next auto purchase. More
by Cennis
Employees Worked With
Dan Claren
June 21, 2010
I experienced superb service and excellent customer relations from Tami Lovering at Lovering Volvo with my recent used Volvo Purchase. (I purchased a Volvo 850 GLT wagon at Lovering over 10 years ag relations from Tami Lovering at Lovering Volvo with my recent used Volvo Purchase. (I purchased a Volvo 850 GLT wagon at Lovering over 10 years ago, and received such excellent service then that I returned for another vehicle despite the fact that I now live over 100 miles and 2 states away.) I was not disappointed. Tami Lovering extended herself to find a Volvo that fit my transportation and financial requirements, and went light years beyond the call of duty to guarantee that I was 100% satisfied with my purchase. I took great pleasure in doing business with Tami, and with Lovering Volvo. I found her to be a very personable, highly-motivated person who, at every turn in the transaction did exactly what she said she would do and did so with integrity, including the follow-through after the sale to ensure complete customer satisfaction. I would send family and friend to Lovering without reservation! More
by gerardmcgovern1
Employees Worked With
Tami Lovering, Tami Lovering
October 01, 2009
Steve was fantastic to work with -- and he made buying and trading in a car easy. He worked around our strange schedule, and made sure we were happy with our purchase. He has gone out-of-his-way to foll and trading in a car easy. He worked around our strange schedule, and made sure we were happy with our purchase. He has gone out-of-his-way to follow up with us to verify that everything is going well with our car. We are incredibly happy with our sales experience, and our new car! Thanks!! We'll definitely be repeat customers. More
by cookkc
Employees Worked With
Steve Robbins
September 29, 2009
Steve and whole sales experience was excellent. I never felt pressured even when we kept him well after closing time. He was friendly, knowledgable and very professional. We felt the 120 mile round trip w felt pressured even when we kept him well after closing time. He was friendly, knowledgable and very professional. We felt the 120 mile round trip was worth the effort. We had been shopping for Volvo for sometime and were treated the best here. More
by DPasini
Employees Worked With
Steve Robbins
