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Lovering Volvo Cars Concord
Concord, NH
312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 312 reviews
March 20, 2013
The folks at Lovering are very accomodating and always so pleasant. I don't want to forget the shuttle driver I had on Mondays visit he's always so personable. Thanks Livering for another great visit! pleasant. I don't want to forget the shuttle driver I had on Mondays visit he's always so personable. Thanks Livering for another great visit! More
by MacNichol
Employees Worked With
Shawn and John
March 10, 2013
Where to begin. My wife and I went into Lovering on a Where to begin. My wife and I went into Lovering on a Saturday, looking to purchase an XC60. When we left home, we weren't looking for a car but de Where to begin. My wife and I went into Lovering on a Saturday, looking to purchase an XC60. When we left home, we weren't looking for a car but decided to check it out. Unfortunately, we didn't bring my car that we were going to use for trade. We met and spoke with Jay Taylor, a very personable, knowledgeable individual. We reviewed our options with Jay with a hypothetical trade value on my vehicle. When we finished, Jay said he was going to get together with Dan Carlen and search for a the options and color we were looking for. We left there with the agreement that I would bring my car in on Wednesday for appraisal (Dan Carlen). Meanwhile, my wife contacted Jay, via email, to see if we should fill out the credit application while we were waiting for Wednesday's appraisal. Jay told her to go ahead. On Wednesday, I brought my vehicle in for appraisal. When I arrived, I had to wait for Dan to get free. What Dan finally approached me, I got the impression that he had no idea I was coming. He rushed through the appraisal and came back with a price that was totally unacceptable. He also asked me what we were looking to buy and had no idea what color we were looking for. (See the previous paragraph). Needless to say, I left there with a totally unfavorable opinion of Lovering. I felt as though I was unimportant and they didn't have the time for me. On Friday, my wife convinced me to call Jay and see if we could come up with some reasonable deal. After speaking with Jay, he said he was going to crunch some numbers and definitely call me Saturday to let me know what he came up with. It is now Sunday night and the phone hasn't rung. Really?????????? If the numbers wouldn't work, common courtesy would be to call and let me know. We closed a deal today on an XC60 with a super dealer in Manchester NH. We got a far better price for my trade in and they were outstanding. I WILL NEVER STEP FOOT ON A LOVERING LOT AGAIN. More
by mikeduq
Employees Worked With
Jay Taylor
April 19, 2012
Great place to do business. Low key, very knowledgable about their product, and very professional.This the second car purchased in less than two years. about their product, and very professional.This the second car purchased in less than two years. More
by jdcolcord
Employees Worked With
Alex Rand, Dan Carlen, Alex Rand
February 11, 2012
In sharp contrast to a Volvo dealership that is only miles from where I live, it was worth it to me to drive an hour to Lovering Volvo in order to experience a friendly and low-key sales approach. I fe miles from where I live, it was worth it to me to drive an hour to Lovering Volvo in order to experience a friendly and low-key sales approach. I felt that they were fair in there approach to pricing and anxious to provide a good sales experience. More
by markyeager
Employees Worked With
Jeremy Stanizzi; Dan Carlen
February 10, 2012
Drove 1.5 hours to see a used vehicle that was supposed to have been inspected and gone through by service dept prior to sale. Vehicle had a mechanical defect that made a loud grinding/squealing noise ever to have been inspected and gone through by service dept prior to sale. Vehicle had a mechanical defect that made a loud grinding/squealing noise every time the wheel turned. Waste of 3 hours driving, no way we could buy that vehicle not knowing what was wrong with front wheel/axle. Sales rep and sales manager were friendly but overwhelmed so it was a very slow process to find out the vehicle was less than advertised and definitely not worth the time/effort involved in going to see it. Disappointing. More
by gspsoup
Employees Worked With
dan and a sales rep
February 09, 2012
I would highly recommend this dealership to purchase either a new or used vehicle. These people are very very knowledgeable of their automobiles.I have never been to a more friendly dealership. Thank yo either a new or used vehicle. These people are very very knowledgeable of their automobiles.I have never been to a more friendly dealership. Thank you Lovering for your help in locating my new vehicle and all of your expertise. Phil Mansfield More
by pphiljo2
Employees Worked With
Alex, Dan, Jay, Jeremy, John, Eddy, Alex Rand
January 31, 2012
We would like to start by saying that dealing with Jeremy and the rest of the sales staff was an absolute 10. We had looked through, and called many different salesmen and dealers throughout four adjoining s and the rest of the sales staff was an absolute 10. We had looked through, and called many different salesmen and dealers throughout four adjoining states in our search for a new vehicle. Purchasing a car(and trading one in) was a very stressful time for my wife and I. Not to mention purchasing one four hours from home, sight unseen. Not only were we greeted by name at the door when we arrived but we were overjoyed at the appearance of our new vehicle when we arrived. We would just like to say thank you once again to Jeremy for all he did for us while we were there and after. We hope it continues. Very professional! Thank you. Rich & Hollie More
by richb5266
Employees Worked With
Jeremy Stanizzi
November 07, 2011
Jeremy Stanizzi and his sales manager Jay Tindell were great to work with. They were helpful, without being "pushie" and very knowlegable of their cars. I had tried to buy a Volvo at a dealer in Massach great to work with. They were helpful, without being "pushie" and very knowlegable of their cars. I had tried to buy a Volvo at a dealer in Massachusetts, but was unhappy with the price and the attention that they were giving to me. When I went to Lovering Volvo in Concord, NH, it was like a breath of fresh air. They gave me excellent service, a good price on my new car and a good price on my trade-in. When we picked up the car, we were given a complete explansion of all the options on the car and we were treated like we were their most important customer. More
by stevebradley
Employees Worked With
Jeremy Stanizzi
October 11, 2011
Our last Volvo was a wonderful car. It was totalled in an accident. We were under pressure to get another car asap. We really did not think of going anywhere else. I love the ease of working with the service accident. We were under pressure to get another car asap. We really did not think of going anywhere else. I love the ease of working with the service team over the years and we definitely wanted another Volvo. Jeremy Stanizzi was attentive without feeling pushy. He listened to our wants and did not try to sell us on what he wanted, but really made us feel like he wanted to sell us want WE wanted. We also like the 'no hassel' pricing. WE ABSOLUTELY LOVE THE NEW CAR! 2012 S60 T5 is fantastic. Love that Sirrius XM radio as well. We couldn't be more pleased. Jeremy has called a few times since and i know he will be glad to assist me if I ever need anything-still learning how to run all the gadgets! More
by amorin643
Employees Worked With
Jeremy Stanizzi
September 10, 2011
I don't typically take the time to write reviews but I purchased my first Volvo after owning 3 BMW's the past 15 years. I had researched the brand and prices prior to arriving. Met with Ed who could tell purchased my first Volvo after owning 3 BMW's the past 15 years. I had researched the brand and prices prior to arriving. Met with Ed who could tell I was on a tight schedule and that I did not have the patience to spend a lot of time "negotiating". We quickly came to agreement on my trade and purchase price that I thought was fair and he made certain the paperwork was ready when I arrived to pick up the vehicle. He was extremely professional, very responsive and in the end I purchased a new Volvo that I absolutely love! I would highly recommend both Ed and the Lovering Volvo to others. More
by llentz
Employees Worked With
Ed Poole
