Lovering Volvo Cars Concord
Concord, NH
Filter Reviews by Keyword
By Type
Showing 312 reviews
Respectful and met expectations Team was great to deal with, sales, sales mgt, finance worked well together. What else is there to say? Well done everyone. And thank you. Team was great to deal with, sales, sales mgt, finance worked well together. What else is there to say? Well done everyone. And thank you. More
Excellent friendly, great value have other Volvo for 13 yrs and love it that is why we purchased the xc60 and keeping the s40. Thank you friendly, great value have other Volvo for 13 yrs and love it that is why we purchased the xc60 and keeping the s40. Thank you More
The best car purchase experience I have ever had! This was by far, the most pleasant car purchase I have ever made. There was no pressure. Everyone we delt with was knowledgeable, patient and hel This was by far, the most pleasant car purchase I have ever made. There was no pressure. Everyone we delt with was knowledgeable, patient and helpful. On top of that., my husband and I had a really good time. Their great sense of humor was very calming, during a stressful event (parting with lots of money)! Thank you to all that were involved. More
XC 60 purchase pleasant experience Thomas Kelahan was a pleasure to work with. Very knowledgeable about the vehicle and spent over a half-hour with us explaining all the features. He wo Thomas Kelahan was a pleasure to work with. Very knowledgeable about the vehicle and spent over a half-hour with us explaining all the features. He would have spent more time if we wanted. He also followed up with us after one week to make sure we were happy with the vehicle and to see if we had any questions. You should have more sales associates like him. More
Easy and fun car buying experience Tami was easy to work with, very attentive and did a lot of legwork arranging financing and locating accessories and pricing for me. A joy to work wit Tami was easy to work with, very attentive and did a lot of legwork arranging financing and locating accessories and pricing for me. A joy to work with. More
bought a ford at volvo dealer I came in to look at the ford truck and was not excited to have to deal with a car dealer. Tami was friendly right from the start and the truck was ve I came in to look at the ford truck and was not excited to have to deal with a car dealer. Tami was friendly right from the start and the truck was very clean. I was very comfortable dealing with Tami and with Tim in finance who explained all the options my wife and I had. We bought the truck, bought the warranty and when it needed a little service, Dave was very accommodating. Wasn't nearly as painful an experience as I thought it would be... Thanks More
New car purchase Thomas was patient kind and professional . Had not had a new car for 16 years and Thomas made it a pleasant experience. Thank you very much! Thomas was patient kind and professional . Had not had a new car for 16 years and Thomas made it a pleasant experience. Thank you very much! More
Bait and switch is an art form at Lovering We purchased our 2016 X90 Volvo in June 2017. Dan the sales manager was the one to "sell" us the car. Then he gave us to Tami Lovering to complete t We purchased our 2016 X90 Volvo in June 2017. Dan the sales manager was the one to "sell" us the car. Then he gave us to Tami Lovering to complete the deal. We found items that needed to be addressed. We informed Tami within the 3 day return police. We we're promised things would be fixed. Every time we brought the car into have a problem addressed Lovering would break something else or not even perform the service they promised. We are now almost 3 months out and I have been promised they would make things right. They have not made my car safe. I do not trust this car or the company. During the 30 day exchange we left a message for Tami. She called back stating she did not know who I was or what I wanted ( I still have the message). Please, please think long and hard before purchasing anything from the company. More
Absolutely the worst dealership Marc Bowie, Sales Manager and Rich and Linda Lovering are ruthless liars. They will stop at nothing to sell cars. Making money is their primary object Marc Bowie, Sales Manager and Rich and Linda Lovering are ruthless liars. They will stop at nothing to sell cars. Making money is their primary objective. Taking care of the customer and doing the right thing is secondary. I woukd strongly caution anybody contemplating doing business with the Lovering name. More
Great customer service Tom Kelahan was remarkable!!! He greeted us at the door and rememberd my husbands name from the day before. My husband had his heart set on a silver S Tom Kelahan was remarkable!!! He greeted us at the door and rememberd my husbands name from the day before. My husband had his heart set on a silver S60 only 8,000 miles. Our car wasn't driving well any more. We went out and took a test drive his mind was made up. Yet I had my heart set on an SUV . So Tom VERY patiently had us in and out of four cars in only three hours! Tom and Dan helps us find an in between fit for both of us lots of leg room in the back!!! So the final decision was made a black S60 t5 but of course I had to make sure it was the same as the others yet it wasn't the seats were different. So again Tom found us the another S60 with the seats I perfered and the car was the color we desired! More