Lovering Volvo Cars Concord
Concord, NH
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Helpful and flexible! The Lovering staff was a huge help to us after a disappointing purchase experience through Carvana. We will be back in the future. to us after a disappointing purchase experience through Carvana. We will be back in the future. More
So glad I went to Lovering! Service, excellent, price, excellent. I will definitely go back! Lisa and Cory were a pleasure to work with! When looking for a Volvo, go to Lovering first! excellent. I will definitely go back! Lisa and Cory were a pleasure to work with! When looking for a Volvo, go to Lovering first! More
Excellent Purchase experience! I worked primarily with Tami to make the selection for the V60 CC AWD that we chose. Initial screening was from a distance. Because of travel conflic I worked primarily with Tami to make the selection for the V60 CC AWD that we chose. Initial screening was from a distance. Because of travel conflicts, most of the negotiations, discussions, evaluation of specific features, etc, were done by phone and email. The process was efficient, Tami and the Lovering crew were responsive and accommodating. I evaluated five different dealers, and as many brands and models, including overnight test drives. I found that the Lovering group were more responsive than others and more timely in providing information. It was an easy choice for both the model/brand selection and the dealership. More
UPDATE- WARNING TO EVERYONE! 6 months after buying a Volvo here I am now paying on a $13,000 loan with a car that I can't drive because of a blown engine. I was just about due for my very first oil chan Volvo here I am now paying on a $13,000 loan with a car that I can't drive because of a blown engine. I was just about due for my very first oil change and I was driving along and had the car just about stopped right on the road and started making a banging sound under the hood. I then pulled into an area where I could have AAA come and get it and bring it down to lovering where I purchased it from. after they took a look at it I was told that there was barely any oil in it and I had a blown engine. There was no leak or any sign of oil being burned. The only thing that is plausible in this case is that when I purchase the car they had not done an oil change on it. I have never had something happen to me like this in my entire life and always purchase cars that are a few years old. I usually do my business at Banks Chevrolet and they have been very good to me, the only reason I went to lovering was because I wanted to try out a Volvo as I heard they were very safe. I will never go there again because the only thing that I am offered from this company after their negligence is to spend another $5,000 on a new motor. I really expected somebody to take responsibility with something like this, as it clearly was a mistake of theirs. every single mechanic I have spoken with has said the car would not have been out of oil if an oil change had been done on it.. especially where no leak was found and no signs of the engine burning any oil,. I will continue to do my business at Banks Chevrolet and I advise everybody else to pick a different place than this as I have never once had an issue with any of my vehicles and problems with oil or blown engines. I do feel if something like this was to happen at Banks Chevrolet they would have done something about it and been good about their name. More
Happy customer The moment I entered the sales room I was at ease due to the welcoming, friendly and relaxed atmosphere. Sales rep Tami Lovering invited me to discuss The moment I entered the sales room I was at ease due to the welcoming, friendly and relaxed atmosphere. Sales rep Tami Lovering invited me to discuss my needs and thoughts. I think the question may have been, “What brings you here?” She listened as I tried to convey what I was looking for in a car that would most likely be the last of many. She was adept at asking clarifying questions to ultimately suggest 3 different models, SUVs and sedan. I took each on a test drive, and then two on another. Tami allowed me to take my time and I felt no pressure as I worked through the process I needed. Ultimately, I bought the S60 T6. Then Tami helped me through comparing insurance companies, price quoting, and purchasing. Finally, she sat in the car with me and explained all the (extensive) features. I couldn’t be happier and that is due to the no pressure sales with friendly intent on customer satisfaction. More
Purchased a retired demo XC90 from Lovering. The whole experience was just amazing. Lisa completed the whole deal with efficiency. Lisa was very thorough in asking us questions to get the right vehicle f experience was just amazing. Lisa completed the whole deal with efficiency. Lisa was very thorough in asking us questions to get the right vehicle for us. More
I recently got a Volvo xc60 t8 from Lovering Volvo in Concord. Luke Fox did an amazing job of telling me about the different vehicle options without any pressure at all and was completely honest about t Concord. Luke Fox did an amazing job of telling me about the different vehicle options without any pressure at all and was completely honest about the pros and cons so I was very happy purchasing from Lovering. Luke was even more helpful after the purchase! He went over the car and it's important features in depth so I could actually use all the technology it came with. It was the most constructive and comfortable use of my time in a car dealership ever. I would recommend Luke and Lovering to anyone who wants to get the best deal possible (I looked all over New England) and get great service. More
Luke was great! He was thorough and we left with the perfect XC40! We will be back for our 3rd Volvo. Professional and not pushy like we had experienced at another dealership.... perfect XC40! We will be back for our 3rd Volvo. Professional and not pushy like we had experienced at another dealership.... More
We recently purchased a Mitsubishi Outlander GT from Lisa Gendron. She was low pressure and let us decide on what best fit our family and time frame for a new vehicle purchase. So far all of the staff we hav Gendron. She was low pressure and let us decide on what best fit our family and time frame for a new vehicle purchase. So far all of the staff we have met at Lovering Mitsubishi has been great to deal with and I will be recommending them to friends and family. More