Lovering Volvo Cars Concord

Bill and I (Claire) PECK went into the Concord Volvo Dealership to look at the new Volvo cars. And Lisa Gendron the sales person came out to help us and answer any of our questions. And then asked us Dealership to look at the new Volvo cars. And Lisa Gendron the sales person came out to help us and answer any of our questions. And then asked us if we would like to test drive one of the 2020 Volvo. Which we did and fell in love with it. She was helpful and made experience so great that we purchased the car right after our test driver. Also Lisa Gendron made buying this car a pleasant experience. We can't tell you how happy we are this vehicle. We were so impressed by the dealership handling the sale with the virus situation.The staff was outstanding. Very professional and caring about their customers. THANK YOU More

Recently signed a lease agreement on a 2020 V60 Cross Country. Fantastic car, and my experience at Lovering couldn't have been any better! Lisa G. did a great job helping me through the process! Casey an Country. Fantastic car, and my experience at Lovering couldn't have been any better! Lisa G. did a great job helping me through the process! Casey and Cory dealt with the numbers end of the equation with friendliness and professionalism. Thanks again! Chris and Tim in Parts Dept really helped with a few accessories I was interested in. And, every visit I have had with the Service department over the years has been top notch, so many thanks to John and Rene! More

We recently purchased a slightly used S60 from Lovering. Couldn't be happier with the overall experience so far. Tami Lovering was the saleswoman that helped us, she is very professional, knowledgeable an Couldn't be happier with the overall experience so far. Tami Lovering was the saleswoman that helped us, she is very professional, knowledgeable and not at all pushy (and actually kind of fun to buy a car from). She made my car buying experience a breeze, can't thank her enough! More

Going to Lovering Concord Volvo was completely happenstance. They had a color combination I was interested in seeing and the only dealership near me that had it. I called earlier in the day to see happenstance. They had a color combination I was interested in seeing and the only dealership near me that had it. I called earlier in the day to see, if infact, it was still on the lot and that's when I met Luke. Luke met us when we got there that evening. Luke was polite, interested and willing to answer any questions we may have had. I explained to him that I knew what I was looking for in the Volvo. I told him we were looking at Volvos but had not seen this color combination. Truly that was the driving factor, the reason for going, because it is a distance for us to go to Concord. I had no intention on purchasing the vehicle but after taking the car for a test drive I knew I liked it and was interested. My husband and I went back the following day and that's when we met Jake Arnold. Jake stepped in for Luke without hesitation. Jake is an AWESOME young man and was definitely instrumental in this whole process. Jake is an extremely polite, kind, understanding and informative person and a pleasure to do business with. We also met Rick, at the time we had no idea Rick was one of the owners. I had mentioned to Jake how impressed I was as to the requirements and steps be taken by Lovering Concord in dealing with this insidious pandemic. The dealership requirements to wear a mask on entering the business and employees wearing masks automatically. I was also very impressed at the steps Rick took once he was done looking at our vehicle in wiping down what he had touched ... impressive and appreciated during this pandemic. We were able to do this WHOLE transaction, from the very first time stepping onto the lot to the completion, all while outside with everyone wearing masks and distancing. Lovering Concord Volvo made this such a relaxed and smooth experience and transaction in such a difficult and dangerous time this pandemic has put us all in. Jake was fantastic in explaining what we needed to do in getting the process started and followed up to make sure we understood everything. Jake thank you for ALL you have done, it was a true pleasure in meeting you. I would like to take this time and opportunity to thank Rick Lovering for all his assistance. More

I was in a desperate situation to a replace a vehicle and Lisa and Casey made the process simple and the experience a pleasure! They took the time to understand my situation and provided assistance with urge Lisa and Casey made the process simple and the experience a pleasure! They took the time to understand my situation and provided assistance with urgency. More

I recently bought a Volvo S60 from Richard Johnson at Lovering Volvo of Concord and everything from the test drive, negotiation and delivery was fantastic. Lovering Volvo of Concord and everything from the test drive, negotiation and delivery was fantastic. More

I went into this dealership not expecting to buy a car but sure enough I left with one! The staff was absolutely amazing and so kind. Lisa is a wonderful sales woman that will cater to your wants/needs an but sure enough I left with one! The staff was absolutely amazing and so kind. Lisa is a wonderful sales woman that will cater to your wants/needs and make sure that you are in love with the vehicle. Cory made sure to do everything in his power to get the price to what I could afford (even if it meant me asking him to show me every different payment option possible). All in all this dealership has excellent customer service, a wide variety of inventory and a price range to satisfy everyone. I will be recommending Lovering Volvo to all of my friends and family looking to find a new car. More

Lisa at Lovering Volvo in Concord was great! Very friendly and accommodating to answer my many questions! Traveled over two hours to make this purchase and it was worth the drive! friendly and accommodating to answer my many questions! Traveled over two hours to make this purchase and it was worth the drive! More

Tami Lovering is very knowledgeable about Volvo and gives the personal, caring touch. She goes above and beyond and is fun to work with. Thank you! the personal, caring touch. She goes above and beyond and is fun to work with. Thank you! More

We have bought several cars from Tami, most Volvo's, this time my wife wanted a summer toy and Lovering in Concord had a well used BMW 335i hard top convertible. This BMW is a 2007, it had only 72,000 miles time my wife wanted a summer toy and Lovering in Concord had a well used BMW 335i hard top convertible. This BMW is a 2007, it had only 72,000 miles on it and it was in almost perfect shape. Tami has always been very pleasant and professional. We have always been happy with all our transactions with Tami and the Lovering dealership group. Our transaction was very comfortable, even with all the crazy COVID-19 epidemic. We called on our way to the dealership, the car was ready for us to test drive when we arrived, we went for a nice long ride, returned to the dealership and made the deal happen. Took the car home same day. We did over pay a bit, but as mentioned the car was immaculate when you consider the age. (13) years young. Thank you Tami. More