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Loveland Ford Lincoln
Loveland, CO
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
October 21, 2025
Very poorly trained sales staff, and follow-up. Service seemed OK but be prepared to wait, while employees run around looking anxious, completely ignoring you, as you wait and wait and wait. Cann Service seemed OK but be prepared to wait, while employees run around looking anxious, completely ignoring you, as you wait and wait and wait. Cannot recommend and I’ve been buying Fords for more than 50 years. More
by Frstevek56
Employees Worked With
Unknown names
October 15, 2025
We were on a road trip, taking a truck for my 77 year old mother and boat that was my late fathers to Washington state from Oklahoma, we had issues on the way, I showed up when they opened on monday, Columbu mother and boat that was my late fathers to Washington state from Oklahoma, we had issues on the way, I showed up when they opened on monday, Columbus Day, I told Josh we were government workers and needed to get back to work because of the shutdown and we are essential , he never waivered, he told me where to park the boat, and to pull the truck up to the service bay, we did, he was waiting for us told us he will have it diagnosed as soon as he could, long story short Josh came and got us 2 hours later and told us it was ready for the 1400 mile drive to Washington, he was professional and courteous, I will say, he is the best service advisor I have ever dealt with, thank you for all you did Josh! More
by jbxtoo68
Employees Worked With
Josh Smith
October 11, 2025
Great experience. 2nd vehicle we’ve purchased from Loveland Ford. Phil in Sales and Juan in financing made the process enjoyable and quick. 2nd vehicle we’ve purchased from Loveland Ford. Phil in Sales and Juan in financing made the process enjoyable and quick. More
by jkmarriott11
Employees Worked With
Phil in Sales, Juan in Finance
September 15, 2025
This is an addendum to my previous review, dated September 11, 2025, in which I rated Loveland Ford very low for communication, accountability, workmanship, etc. I asked to be reimbursed for charg September 11, 2025, in which I rated Loveland Ford very low for communication, accountability, workmanship, etc. I asked to be reimbursed for charges related to work that I had not authorized and for charges for repairs of damage incurred due to apparently improperly installed shocks. Ryan F. responded to my review, also on September 11, 2025 stating that "someone" would be contacting me. He also said that if I liked, I could contact him via his business email address - basically a yawn and "don't care" response, as are most of Loveland Ford's responses to negative reviews here. At this writing, "someone" has still not contacted me, and I have heard nothing else, from anyone associated with the business. Obviously, their customer service is lip service only ("I appreciate you", "guest" labels, "contact me", etc.) and isn't supported by any meaningful action. I have no doubt that Loveland Ford has no intention of reimbursing me unless and until legally compelled to do so. More
by 5210jg
Employees Worked With
Josh A.
September 12, 2025
Our trade experience at Loveland Ford was a pleasant one! We enjoyed our trial ride in the new Explorer with our salesman, Mike Sitzman who was so knowledgeable! Working with him and Alex and finishing off We enjoyed our trial ride in the new Explorer with our salesman, Mike Sitzman who was so knowledgeable! Working with him and Alex and finishing off with Shawn in the finance department all worked together so well in finalizing a trade in which we brought home a new Ford to take the place of the Ford Edge we bought from them previously in 2023! More
by Smidy
Employees Worked With
Mike Sitzman, Alex and Shawn in finance
August 25, 2025
Worst service department ever. No follow-up. Took two weeks for a one day seat mechanism replacement. They damaged my car paint in the process. Use only if you are desperate and No follow-up. Took two weeks for a one day seat mechanism replacement. They damaged my car paint in the process. Use only if you are desperate and then never have them do anything beyond the absolute necessity. More
by fred1949w
Employees Worked With
Josh A
