Love Honda
Homosassa, FL
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Excellent service experience! My CRV had a strange noise coming from the rear of vehicle. The problem was diagnosed and repaired quickly. Can't ask for much more than that! My CRV had a strange noise coming from the rear of vehicle. The problem was diagnosed and repaired quickly. Can't ask for much more than that! More
Had to get a new battery recently and when I brought my CRV in I asked them to make sure that they cleaned off the old corrosion on the battery terminal before installing the new battery. When I got home I CRV in I asked them to make sure that they cleaned off the old corrosion on the battery terminal before installing the new battery. When I got home I looked under the hood and found that this was not done. Brand new battery with corrosion covered battery terminal. I called and shared my irritation with Chris the service advisor. I was not expecting anything to be done however I believe Chris and the team went above and beyond to satisfy me. They sent a technician to my house to clean the terminal and make sure I was satisfied before he left. He did an excellent job and was very personable and professional. Also Chris has given me a free oil change when needed next. I believe this is an important lesson for all and a model of how I wish all service related business acted. We all mess up. It’s how you respond to and satisfy the customer that keeps them coming back. Well done! The only reason for the 4 rating was because of the original issue however I applaud how Chris and the team handled it. More
This was my first time buying a Honda. Jayden Young was salesman with backup from James Weber. this was Jaydens first sale, but by no means his last . He knew his stuff and was on the b Jayden Young was salesman with backup from James Weber. this was Jaydens first sale, but by no means his last . He knew his stuff and was on the ball. Thank you Jayden!! More
I've been a loyal customer of Love Honda for over 13 years, servicing both of my Accords only at Love Honda. I also bought my 2nd Accord from this dealer. The Service Department employees are, in my op years, servicing both of my Accords only at Love Honda. I also bought my 2nd Accord from this dealer. The Service Department employees are, in my opinion, honest and trustworthy. Throughout the years I did feel there was an issue during two of my maintenance services. I reached out to the Service Director, Jim Halford. Both times Mr. Halford went out of his way to rectify and ensure that these issues were corrected and resolved to my satisfaction. I cannot say enough about Jim and his character. Will continue to be a loyal customer for many years. And I want to mention that Jodie, Service Advisor is also a true asset to Love Honda and has always been so very helpful. Thank you both, so very much! More
Although the circumstance was not a pleasant one. I had rodent damage done to my wife's new car. Love Honda ( Ed Johnson) handled my issue in professional manner and communicated with us every step I had rodent damage done to my wife's new car. Love Honda ( Ed Johnson) handled my issue in professional manner and communicated with us every step of the way. He introduced us to the mechanic who was repairing our vehicle, he took the time to show us the damage. Love Honda fixed our car and got it back on the road. Very good customer service and we will continue to do all our business with Love Honda. More
Bought my 2nd Ridgeline here! Several thousand $ cheaper than a neighboring dealer. Jared was very attentive and helpful. Kyle worked to get me the very best deal also. Felicia wa Several thousand $ cheaper than a neighboring dealer. Jared was very attentive and helpful. Kyle worked to get me the very best deal also. Felicia was extremely helpful and knowledgeable in the finance dept. Will buy again. Been buying Hondas since I bought a CVCC in 1977 More
Be careful and do not book your car with this dealer. It should be a 0-star review for this dealer. In the beginning, they behaved very honest about everything. They ran behind us to get us back from the It should be a 0-star review for this dealer. In the beginning, they behaved very honest about everything. They ran behind us to get us back from the parking lot that they wanted to serve us with a divine intention, and it is their family business, and they are very truthful persons. I booked the car with the promise that it was on the truck and on its way to Love Honda and it would be delivered within two days, and actually, they withdrew the money from my bank account within two days. Today is day 7, and they keep on saying the truck delivery was delayed. We need the car urgently, and we are calling them every day with the same excuse that the truck was delayed. It is obvious that they have been lying to me from the beginning. This is terrible business!!!! I DO NOT RECOMMEND IT AT ALL. More