Love Honda

a sudden visit Thursday morning my battery died. A kind forest ranger provided a jump, so I drove to Love Honda for an unscheduled visit. Prompt, competent, cheer Thursday morning my battery died. A kind forest ranger provided a jump, so I drove to Love Honda for an unscheduled visit. Prompt, competent, cheerful service made this visit a ten on ten. It could not have been better, all around. Kudos to the Service Department. More

Easiest car buying ever When we arrived Kevin Phelps came out to meet us. He couldn't have been a better salesman. What we really appreciated was that he was NOT pushy, nor When we arrived Kevin Phelps came out to meet us. He couldn't have been a better salesman. What we really appreciated was that he was NOT pushy, nor high pressure. We knew what we wanted and what we could afford and although it was a less expensive car, he did not pressure us to buy a more expensive one. If he had,I guarantee that we would have walked out! Kevin was very patient with us and explained how to work all of the electronic features and answered every one of our questions to our satisfaction. We're so glad that we got Kevin as a salesman and our hope is that all of your sales people are as nice and friendly. More

Amazing! I HATE SHOPPING!! I would go back to Love Honda and do it all over again!! I love my Ridgeline! The employees were friendly, knowledgeable and effi I HATE SHOPPING!! I would go back to Love Honda and do it all over again!! I love my Ridgeline! The employees were friendly, knowledgeable and efficient and it was a holiday. Hats off to Love Honda for such professionalism. More

Recall work Excellent service. Staff outstanding...would go there for general repairs. Car was purchased new in upstate, way upstate NY. The car is four years Excellent service. Staff outstanding...would go there for general repairs. Car was purchased new in upstate, way upstate NY. The car is four years old and to date have not had to do anything but tires and brakes. More

Excellent Service Highly recommend this dealership: friendly, efficient, knowledgeable, and quick! Appointments are easy to get and accommodating. Service staff will Highly recommend this dealership: friendly, efficient, knowledgeable, and quick! Appointments are easy to get and accommodating. Service staff will explain and offer options. They honor their coupons. I have an older car (10+ years) and they help maintain it very well. Love this place! Love their people! More

Scammers EVERY time I go there for normal servicing, they tell me something needs to be done that does not For example, on my three year old Accord with only EVERY time I go there for normal servicing, they tell me something needs to be done that does not For example, on my three year old Accord with only 14000 miles on it, they said I needed an alignment and wanted to charge me $70.00. On another routine visit, they said I needed my brake fluid changed. It did not. They also said that I should rotate my tires every time I come in even if it is only 3000 miles, another $50.00. I am so turned off to these scammers that I will never buy another Honda and I have bought five in the past. I will go for a Toyota or Buick which is just up the road. More

POOR SERVICE, MECHANICS NOT KNOWLEDGABLE Had to make two trips to discover electrical problem. First trip was told everything was fine and battery was under warranty. Second trip was told com Had to make two trips to discover electrical problem. First trip was told everything was fine and battery was under warranty. Second trip was told computer needed an update. Result was 2 one day trips to Love Honda. I certainly hope the problem is finally resolved. On first trip, was told I needed new tires. (10,000 miles?) I think not. More

Used car purchase I recently purchased a used car through Love Honda. I dealt with Zeff Wrice. He was great to deal with from the first phone call to the delivery (He I recently purchased a used car through Love Honda. I dealt with Zeff Wrice. He was great to deal with from the first phone call to the delivery (He even came in on his day off). Since I was visiting, some hoops needed to be jumped through to complete the deal. Ken and Karen in the business office were very helpful. I have to say my experience with you folks was one of the best I have had in 40+ years of car-buying. Thanks again! Jim Hughes More

Tried to make me purchase services I did not need!! I went in for an oil change and all off a sudden, oh madam, there's this wrong, that wrong... All I wanted was an oil change.Got it finally! After I went in for an oil change and all off a sudden, oh madam, there's this wrong, that wrong... All I wanted was an oil change.Got it finally! After all the heavy hard sell... I let them know I had my Honda service 8 weeks a go from my TRUSTED HONDA DEALERSHIP. ALL THAT WORK WAS COMPLETED. I SNOWBIRD HERE FOR TWO MONTHS. I JUST WANTED AN OIL CHANGE. THEN I'M TOLD WELL I DON'T KNOW WHAT TO SAY, I JUST RELAY WHAT THE MECHANICS SAYS. BOLOGNA!! THEY SAW A FEMALE AND TRIED TO TAKE ADVANTAGE. More

$600 oil change I went into Love Honda to get my oil changed. I had an appointment and showed up on time. Everything went well for the first five minutes and then a I went into Love Honda to get my oil changed. I had an appointment and showed up on time. Everything went well for the first five minutes and then after that it was high pressure sales all the way. I was told you REALLY need this service, and that service and so on and so on. Every five minutes it was yet another service they felt I couldn't live without. I had taken some cold medication that morning so I wasn't on top of my game and finally gave in. I waited there for hours before my car was ready. I had to ask numerous times "Where is my car and how soon will it be before it's ready?". The answer was always the same "Just a few more minutes". What they really meant was "Just a few more dollars". It was painfully obvious that they had never even started to change the oil They spent the first hour just trying to figure out how they could separate me from my money. Even though I live 15 minutes from this dealership I will never again set foot in Love Honda. I love my Honda but what good is it if the dealership treats customers like this? More