Louisville Mitsubishi

I live in Danville Ky and had a great experience buying my mini for my son. They added stripes while we filled out paperwork and experience took less than 2 hours. my mini for my son. They added stripes while we filled out paperwork and experience took less than 2 hours. More

Patrick made car buying a pure pleasure. I love my new car! I love the price! It was a great experience. Everyone I worked with at the dealership was courteous and professional. car! I love the price! It was a great experience. Everyone I worked with at the dealership was courteous and professional. More

Patrick was great to work with. As a busy professional he enabled to have my sale handled all via email and phone calls which was very much appreciated. Thank you! he enabled to have my sale handled all via email and phone calls which was very much appreciated. Thank you! More

By far, the most pleasant experience in over thirty years of purchasing vehicles. The entire staff were helpful and pleasant. Terrence Whitehead, my salesman, was very knowledgable of the vehicles that I w of purchasing vehicles. The entire staff were helpful and pleasant. Terrence Whitehead, my salesman, was very knowledgable of the vehicles that I was considering purchasing. Shannon, the general manager, and Gordon, the Finance Manager were both very helpful and pleasant as well. They even called me after I had already purchased a vehicle and notified me that they had found me a lower interest rate. Great customer service! More

Very pleased with the dealership, as well as my car. The salesman, though, was not very good. He was not very familiar with the car, tried to tell me I couldn't get options I wanted (even though I knew I c salesman, though, was not very good. He was not very familiar with the car, tried to tell me I couldn't get options I wanted (even though I knew I could from building the car on-line), did not know the mainenance schedule for the car, and was moderately patronizing when he spoke to me. After I bought the car, when I picked it up I noticed that several options I had ordered were not on the car, which turned out to be due to a mistake on the part of the salesman. He was nice about it, but I still had to drive 75 miles back to the dealership to have the options installed. Also, when I picked up the car he had not set up the navigation system, and I had to call the dealership myself to get the code so I could set up the system. I also got MiniConnect on my car, and when I asked the saleperson how to set it up, he told me he really didn't know anything about the MiniConnect, but he was sure I could read how to do it in the car manual. I found all this VERY disappointing, seeing as he sells ONE car, I think he should know his product better!! My husband recently bought an Acura, and the salesman there knew the cars inside and out, answered EVERY question my husband had, and helped him with all the new technology on the car. That is what I expect from a salesperson!!! More

It was a great experience buying the Mini, everyone was very friendly but Mike Robinson was very friendly and patient with us and guided us in the selection of the car, we were not so sure about what to do very friendly but Mike Robinson was very friendly and patient with us and guided us in the selection of the car, we were not so sure about what to do. Mike is a great guy he loves his work and, as we do, the old Italian sport car. For sure we will ask again of him anytime we return to the "Mini of Louisville" for any service More

I don't think I have ever had a good experience purchasing a vehicle until now. I first used USAA car buying service to locate a vehicle who in turn contacted Mini Louisville. Approximately 7 minu purchasing a vehicle until now. I first used USAA car buying service to locate a vehicle who in turn contacted Mini Louisville. Approximately 7 minutes after hitting the send button I was contacted by Patrick Williams. Right away Pat got me signed up for extra cash. In the following phone conversations with Pat, I explained to him the vehicle I was looking for and that it was for my wife who was very specific in what she wanted. Pat was straighforward and honest about the liklehood of finding the exact car. He and Shannon Shelton were able to locate a 2012 Mini Coupe S that was a 98% match to the car we built on MINIUSA website. The car was still on the boat and due in port very soon. When the car arrived at the dealership late Friday night Pat arranged for the car to be prepared for our pickup on Saturday. My wife is very pleased with her selection of mini and I am very pleased with my selection of dealership and salesman. More

I have never enjoyed the process of buying a car but Ryan was very friendly and helpful which made the car buying experience much more pleasant. Thanks Ryan! I love my Mini!! :) was very friendly and helpful which made the car buying experience much more pleasant. Thanks Ryan! I love my Mini!! :) More

Salesman and general manager were great. GM went the extra mile to get me extra money on my trade-in. Would recommend to friends and family. extra mile to get me extra money on my trade-in. Would recommend to friends and family. More

Everyone at this dealership is so friendly and helpful. It was a joy to work with Patrick Williams. He walked us through the process and was with us every step of the way. No pressure at all. It was a joy to work with Patrick Williams. He walked us through the process and was with us every step of the way. No pressure at all. More