Louisville INFINITI

Update of 1/27 review - I’m happy now! The team at INFINITI Louisville made things right for me! They were able to find the right car for me and helped me out of my QX30 mistake. That car j The team at INFINITI Louisville made things right for me! They were able to find the right car for me and helped me out of my QX30 mistake. That car just wasn’t for me, it’s cute but small. HUGE THANKS to David,Natalie, and Rachel for continuing to work with me to ensure I was a very satisfied customer! They succeeded! More

Outstanding buying experience Negotiating was a breeze, sales staff along with management were outstanding. Couldn’t have been a better buying experience. Dealership is nice and cl Negotiating was a breeze, sales staff along with management were outstanding. Couldn’t have been a better buying experience. Dealership is nice and clean, great selection of vehicles. We won’t go any where else, when.we buy our next car. More

Great experience We dealt with Cam, Bruce and Victor. All three were great to work with. Very friendly and eager to work with us to get the right fit for us. We wou We dealt with Cam, Bruce and Victor. All three were great to work with. Very friendly and eager to work with us to get the right fit for us. We would highly recommend Louisville Infiniti. More

Best dealership I've dealt with for buying and service I have had a wonderful experience over the last 2 years with my Q50. The buying process was easy, and everyone I worked with was kind and professional I have had a wonderful experience over the last 2 years with my Q50. The buying process was easy, and everyone I worked with was kind and professional. My typical experience historically is that good treatment from dealerships ends after the purchase/first few months, but this has not been the case with Louisville Infiniti. The service center is absolutely exceptional. Without any appointment, you pull up to the service center and are treated kindly and taken care of right away. They are extremely efficient and still have yet to try to sell me something I do not need like I expected. In fact, there is a cosmetic manufacturing defect on my wheels that the dealership could have easily resisted to fix for varied reasons, but have ordered me 4 wheels at no cost to me without any questions asked. My car is washed, and I am out the door with no difficulty whatsoever. Additionally, my car has been so extremely dependable, which is so important due to the driving associated with my job. Thank you, Louisville Infiniti!Thank you, William Bailey and Steve! More

Great car buying experience I went to several different dealerships in search of a specific car. When I went to Infiniti, I was very happy with the professionalism of the staff I went to several different dealerships in search of a specific car. When I went to Infiniti, I was very happy with the professionalism of the staff. Maya took the time took sit and talk to me and made my experience great. In addition, I was shocked to receive flowers from her the day after we closed! Truly, a great experience!! More

Been a customer for over 25 years! I started with a 1992 G-20 and am now on my 4th Infiniti. Natalie Parrish was great to deal with: Very knowledgeable, personable and kept in touch. I started with a 1992 G-20 and am now on my 4th Infiniti. Natalie Parrish was great to deal with: Very knowledgeable, personable and kept in touch. I won't consider going anywhere else for buying a new car or getting my car serviced. Their service department is fantastic with Miguel Leon and Anna Graff. More

Exceptional service from Anna Graff!! Always great service at Louiaville Infiniti. Took my car in for routine service plus a small problem with my visor. Received a loaner vehicle and my c Always great service at Louiaville Infiniti. Took my car in for routine service plus a small problem with my visor. Received a loaner vehicle and my car was ready to go the next morning. Anna Graff always takes such good care of my vehicle when I take it in for service. More

SERVICE DEPARTMENT We've been going to this Infiniti Dealership for over 15 years. One main reason we purchased cars from them is their Service Department. Miguel tre We've been going to this Infiniti Dealership for over 15 years. One main reason we purchased cars from them is their Service Department. Miguel treats you as a family friend, along with Anna Graff. Our cars have always came out of the Service Department better than they went in. We put a lot of miles on our cars. "Knock on Wood", we've never had a breakdown on the road. More

Best Dealership in town' The Infiniti staff are incredible. Bill Bailey is the best. He treats you like family. The prices are always reasonable and service is excellent. I dr The Infiniti staff are incredible. Bill Bailey is the best. He treats you like family. The prices are always reasonable and service is excellent. I drive 35 miles to come here, even though I have several other dealerships closer. Infiniti is far superior! More