Louisburg Ford

Everything went well with my purchase at Louisburg Ford and I was very happy with the sales associate, Mike McKinney, highly recommend! and I was very happy with the sales associate, Mike McKinney, highly recommend! More

Worked with Jimmy Baker to buy a 2015 Ford F-150 XLT with 29,400 miles. We were able to find the type of vehicle and the pricing that we wanted. If you are looking to buy new or used, then Jimmy Baker is y 29,400 miles. We were able to find the type of vehicle and the pricing that we wanted. If you are looking to buy new or used, then Jimmy Baker is your go to sales person. More

On, December 10, 2022 I took possession of my 2022 F-150 Platinum from Louisburg Ford and I couldn’t be more happy with my purchase and the entire process. With Louisburg’s $50.00 over factory invoice prici Platinum from Louisburg Ford and I couldn’t be more happy with my purchase and the entire process. With Louisburg’s $50.00 over factory invoice pricing the vehicle was thousands less than I could find anywhere else. Through the entire process from ordering, to financing, and ultimately taking possession of my F-150, Sales Manager Mike McKinney was my only point of contact with the dealer. Based on past vehicle purchases this was a different experience but highly refreshing making the experience seamless. Mike took the time to show me the vehicle features, thoroughly explain all aspects of the financing process and has continued to follow up with me after the sale to ensure that I am happy with my purchase. More

This is my third vehicle purchase from Jeff Graham and Louisburg Ford. All three were fast, fair and low pressure. Louisburg Ford. All three were fast, fair and low pressure. More

All company's it seemed wanted your business. Now it really seem a tho they just wanna get me off the phone.Was told I would be contacted when maverick portal opened.I have yet to hear from them a Now it really seem a tho they just wanna get me off the phone.Was told I would be contacted when maverick portal opened.I have yet to hear from them and Now it's closed.I trusted Louisburg ford to call they never did and now......The portal is closed.I could have gone long McArthur and have a order in.But I bet on Louisburg.......And lost..... More

Poor customer service in their service department. Brian, the service manager, is very unprofessional. After explaining my frustration with my car being in their service department for the same issues Brian, the service manager, is very unprofessional. After explaining my frustration with my car being in their service department for the same issues, Brian proceeds to call me and was very aggressive and rude like it was my fault that I was frustrated with my service experience. He is not doing his job effectively and needs to be replaced! I filed a complaint with Ford Motor Company they were so bad! More

Our car buying experience with Dave Kemp at Louisburg Ford was a positive experience. No hassles, just solid professional assistance and guidance. I would highly recommend these folks to anyone looking f Ford was a positive experience. No hassles, just solid professional assistance and guidance. I would highly recommend these folks to anyone looking for a new Ford. We love our new Ford Explorer! More

My wife and I bought our new Platinum Expedition through Mike McNeal. Inventory has been very limited and my wife new exactly what she wanted. After calling a number of Ford dealerships, Mike was the only o Mike McNeal. Inventory has been very limited and my wife new exactly what she wanted. After calling a number of Ford dealerships, Mike was the only one who was willing to not pressure us or leverage the fact inventory was tight. I am not saying he didn't create urgency, but he made sure we felt comfortable and was honest throughout the whole process. Upon meeting Mike face to face, he answered every question my wife had and didn't seemed annoyed and on top of dealing with our 3 little kids running around. Once we made the decision this was the vehicle we wanted, he made sure paperwork was ready to go prior to our "signing" day. Being proactive and showing he cared is what stood out most about Mike. We live an hour from your dealership and I would gladly comeback to deal with him again. Thank you Mike! More

My wife and I bought our new Expedition through Mike McNeal. Inventory has been very limited and my wife new exactly what she wanted. After calling a number of Ford dealerships, Mike was the only one wh McNeal. Inventory has been very limited and my wife new exactly what she wanted. After calling a number of Ford dealerships, Mike was the only one who was willing to not pressure us or leverage the fact inventory was tight. I am not saying he didn't create urgency, but he made sure we felt comfortable and was honest throughout the whole process. Upon meeting Mike face to face, he answered every question my wife had and didn't seemed annoyed and on top of dealing with our 3 little kids running around. Once we made the decision this was the vehicle we wanted, he made sure paperwork was ready to go prior to our "signing" day. Being proactive and showing he cared is what stood out most about Mike. We live an hour from your dealership and I would gladly comeback to deal with him again. Thank you Mike! More