Louis Thomas Subaru Inc

Found them to be very helpful and willing to go the “extra mile”. Patient and accommodating. Extremely knowledgeable and aware of driver’s needs and driving experience. “extra mile”. Patient and accommodating. Extremely knowledgeable and aware of driver’s needs and driving experience. More

We love Louis Thomas Subaru We have purchased two Subarus from them and received great service each time. The salesmen, financial, parts, and service departments are so helpful We have purchased two Subarus from them and received great service each time. The salesmen, financial, parts, and service departments are so helpful and professional. More

Great experience as always This is my 11th Subaru from this dealership and there will be more I'm sure. I wouldn't go anywhere else. Always the best. This is my 11th Subaru from this dealership and there will be more I'm sure. I wouldn't go anywhere else. Always the best. More

The staff is extremely knowledgeable about all Subaru models. Their customer centered focus puts you at ease and alleviates any pressure to make an uninformed decision. Their assistance doesn’t end when models. Their customer centered focus puts you at ease and alleviates any pressure to make an uninformed decision. Their assistance doesn’t end when you leave with your new car- I have been contacted to ensure that I have no questions and that More

Friendly and Knowledgeable! I pretty much knew what I wanted and Lou made it happen!! This is the 2nd Forester I've bought from Louis Thomas Subaru. The staff was so friendly a I pretty much knew what I wanted and Lou made it happen!! This is the 2nd Forester I've bought from Louis Thomas Subaru. The staff was so friendly and personable. They explained everything about my new vehicle and invited me back if I have more questions after I drive it for a while. More

Outstanding service dept. Thanks to Randy and his team Just like all other times I've brought my car in for service was totally satisfied with the professionalism. and 1st rate concern of fixing the probl Just like all other times I've brought my car in for service was totally satisfied with the professionalism. and 1st rate concern of fixing the problem. More

Repair I was very happy with the way I was treated and the way the work was done. Always have been. treated good and the work has always fixed by problem. I was very happy with the way I was treated and the way the work was done. Always have been. treated good and the work has always fixed by problem. Thank you More

Excellent service Two years of repeated excellent service assures me that my Subaru Outback is well cared for by Thomas Subaru service department. I am very satisfied w Two years of repeated excellent service assures me that my Subaru Outback is well cared for by Thomas Subaru service department. I am very satisfied with their service department. More

Easiest car buying experience in 30 years I did some car pricing research on line. I sent that in an email to Lou Jr. So we would have an idea of where the negotiations would be. I like to b I did some car pricing research on line. I sent that in an email to Lou Jr. So we would have an idea of where the negotiations would be. I like to buy local to reuse our money here. Lou was within $200 of the best price I could find within 200 miles, so it was a simple decision to buy from them. This is truly a family ran and operated business with the grandfather greeting you, The grandmother running the parts desk, their son and then their grandchildren running sales and finance. No hidden agenda here. They want you the customer to be happy. More

BEST car purchase Experience ever The entire experience from salesman thru loan process was superb service. We were treated exceptionally well. Never rushed nor pushed. We highly reco The entire experience from salesman thru loan process was superb service. We were treated exceptionally well. Never rushed nor pushed. We highly recommend the great folks at Louis Thomas Subaru in Parkersburg WV. More