Louis Thomas Subaru Inc
Parkersburg, WV
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64 Reviews of Louis Thomas Subaru Inc
We love Louis Thomas Subaru We have purchased two Subarus from them and received great service each time. The salesmen, financial, parts, and service departments are so helpful We have purchased two Subarus from them and received great service each time. The salesmen, financial, parts, and service departments are so helpful and professional. More
Great experience as always This is my 11th Subaru from this dealership and there will be more I'm sure. I wouldn't go anywhere else. Always the best. This is my 11th Subaru from this dealership and there will be more I'm sure. I wouldn't go anywhere else. Always the best. More
The staff is extremely knowledgeable about all Subaru models. Their customer centered focus puts you at ease and alleviates any pressure to make an uninformed decision. Their assistance doesn’t end when models. Their customer centered focus puts you at ease and alleviates any pressure to make an uninformed decision. Their assistance doesn’t end when you leave with your new car- I have been contacted to ensure that I have no questions and that More
Friendly and Knowledgeable! I pretty much knew what I wanted and Lou made it happen!! This is the 2nd Forester I've bought from Louis Thomas Subaru. The staff was so friendly a I pretty much knew what I wanted and Lou made it happen!! This is the 2nd Forester I've bought from Louis Thomas Subaru. The staff was so friendly and personable. They explained everything about my new vehicle and invited me back if I have more questions after I drive it for a while. More
Outstanding service dept. Thanks to Randy and his team Just like all other times I've brought my car in for service was totally satisfied with the professionalism. and 1st rate concern of fixing the probl Just like all other times I've brought my car in for service was totally satisfied with the professionalism. and 1st rate concern of fixing the problem. More
Repair I was very happy with the way I was treated and the way the work was done. Always have been. treated good and the work has always fixed by problem. I was very happy with the way I was treated and the way the work was done. Always have been. treated good and the work has always fixed by problem. Thank you More
Excellent service Two years of repeated excellent service assures me that my Subaru Outback is well cared for by Thomas Subaru service department. I am very satisfied w Two years of repeated excellent service assures me that my Subaru Outback is well cared for by Thomas Subaru service department. I am very satisfied with their service department. More
Easiest car buying experience in 30 years I did some car pricing research on line. I sent that in an email to Lou Jr. So we would have an idea of where the negotiations would be. I like to b I did some car pricing research on line. I sent that in an email to Lou Jr. So we would have an idea of where the negotiations would be. I like to buy local to reuse our money here. Lou was within $200 of the best price I could find within 200 miles, so it was a simple decision to buy from them. This is truly a family ran and operated business with the grandfather greeting you, The grandmother running the parts desk, their son and then their grandchildren running sales and finance. No hidden agenda here. They want you the customer to be happy. More
BEST car purchase Experience ever The entire experience from salesman thru loan process was superb service. We were treated exceptionally well. Never rushed nor pushed. We highly reco The entire experience from salesman thru loan process was superb service. We were treated exceptionally well. Never rushed nor pushed. We highly recommend the great folks at Louis Thomas Subaru in Parkersburg WV. More
Great Experience, Great Staff, Great Vehicle! First time purchasing a Subaru.. The entire staff was professional, personal, and helpful. They all listened to my needs/wants and worked to find a go First time purchasing a Subaru.. The entire staff was professional, personal, and helpful. They all listened to my needs/wants and worked to find a good fit for my family and I. They made mindful recommendations and really took care of us. I appreciated the wonderful customer service and really felt I (the customer) came first. More