Loudon Motors Ford, LLC - Service Center

Great service Service dept goes above and beyond. Staff is professional and courteous. They offer convent options for those of us who work odd hours. Good job. Service dept goes above and beyond. Staff is professional and courteous. They offer convent options for those of us who work odd hours. Good job. More

Emergency repair Shortly before I was due to leave for a trip to Florida, I found my heater would not work. The idea of driving through the mountains without my defros Shortly before I was due to leave for a trip to Florida, I found my heater would not work. The idea of driving through the mountains without my defroster was frightening for me. Chris the service manager came and picked up my car, they completed an extensive repair to the heater system in just one day, and then returned the car to me. They even washed it! I was able to make my trip to Florida safely. Thanks Loudon Motors! Torey Stevens More

2015 F-350 Lariat 6.7 I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first servic I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheeting a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I pout $10k down & made 3 pits. In order for me to get into an exact match, I would have to invest $7 more. I call BS. Its in the shop now after 3 weeks of them dragging their feet &/or not responding to my communication(s). I'm sure you know what takes place next. I know what the state laws requires them to do. But even at that, they haven't ponied up to their requirements thus far. More

satisfied customer Possibly the best service I have ever received. Danny Friedman went out of his way to satisfy my needs. He did this by meeting me close to my home and Possibly the best service I have ever received. Danny Friedman went out of his way to satisfy my needs. He did this by meeting me close to my home and lending me his car while mine was in service. Being a busy person this was a hassle I was not looking forward to, but because of Danny there was no hassle at all. I plan to continue my service with loudan motors in the future. More

2 yr customer My buying experience was great! But the service department is even better! Everyone that you have contact with is very over the top friendly!. I had d My buying experience was great! But the service department is even better! Everyone that you have contact with is very over the top friendly!. I had dealt with another make dealership for about 12 yrs. And hated the idiots touching it for service. I travel 45mins to 1hr for service when I have a Ford dealer 5 minutes away. Recommended this dealership! More

Install Parts They got me in and out in under the promised time. Quality of work was outstanding. Installed, mud guards, bug guards, and remote start in a little They got me in and out in under the promised time. Quality of work was outstanding. Installed, mud guards, bug guards, and remote start in a little over an hour! Outstanding. Price was good as well. More

Service for the average guy. I can honestly say this is a dealer I didn't mind being at. Everybody was extremely friendly and helpful. I am always leary when buying parts from I can honestly say this is a dealer I didn't mind being at. Everybody was extremely friendly and helpful. I am always leary when buying parts from a dealership because they always seem to try to push things you don't need. The crew at Loudons answered all my questions and set me up with the exact part I needed. One of the easiest dealings I have had with a car lot. I highly recommend them. The way they treat you with respect is big enough reason alone that I will take the little bit longer drive just to deal with them. More

Highly recommend Loudon Motors in Minerva We recently had to have our car serviced unexpectedly due to a recall and the service department took care of the problem right away. They provided f We recently had to have our car serviced unexpectedly due to a recall and the service department took care of the problem right away. They provided fast, friendly and efficient service. We bought our car there last year and had a great experience. We would highly recommend Loudon Motors in Minerva for both sales and service! More